Summary: The Senior Ecommerce UX Researcher role involves conducting qualitative research to understand user challenges and perceptions related to ecommerce platforms. The position requires translating complex data into actionable insights and providing feedback on designs to enhance user experience. The ideal candidate will have experience in both B2C and B2B products, with a focus on ecommerce and marketplace environments. Strong communication skills and the ability to facilitate research interviews and usability testing are essential.

Key Responsibilities:

• Conduct primary qualitative research activities, including participant recruitment.
• Carry out usability research to understand user challenges and perceptions of software.
• Translate complex data into actionable insights and share findings effectively.
• Encourage evidence-based decision-making and provide design feedback to meet user needs.

Key Skills:

• Experience as a User Researcher in B2C and B2B products.
• Proficiency in conducting qualitative research and usability testing.
• Understanding of user and customer experience measurements.
• Strong communication skills for explaining technical information to non-technical audiences.
• Ability to recommend product or service improvements based on user needs and business goals.

Salary (Rate): undetermined

City: London

Country: UK

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT