Dynatrace Experts

What You'll Do

• Design, build, test, and implement end-to-end automation solutions within Dynatrace, not simply configure or administer existing platform capabilities.
• Build Dynatrace solutions that combine Workflows, APIs, tagging/ownership data, scripting, events, and external integrations to automate incident detection, enrichment, routing, and response.
• Translate operational requirements into fully functional Dynatrace solutions, taking ownership from technical design through development, testing, implementation, and production validation.
• Implement and optimize Dynatrace tagging and asset-ownership models so automation can reliably identify the appropriate application, service, team, or owner.
• Develop and enhance Dynatrace Workflows that use ownership and observability data to drive automated actions.
• Use Dynatrace APIs and scripting to extend platform capabilities and automate processes that cannot be accomplished through standard configuration alone.
• Develop reusable automation and integration patterns rather than relying solely on manual platform configuration.
• Identify opportunities for automation that reduce manual incident-management activities and accelerate resolution.
• Support integrations between Dynatrace and ITSM/incident-response platforms.

Required Qualifications

• Strong hands-on Dynatrace experience in enterprise environments.
• Demonstrated experience designing and building technical solutions on the Dynatrace platform, beyond administration and standard platform configuration.
• Proven ability to independently take a Dynatrace automation solution from requirements/design through development, testing, implementation, and production readiness.
• Hands-on experience developing Dynatrace Workflows and using them as part of broader automation solutions.
• Strong experience using Dynatrace APIs programmatically to build integrations or automation.
• Proficiency with scripting used to build operational automation and extend Dynatrace functionality.
• Demonstrated experience with Dynatrace tagging, ownership models, and strategies that support automated routing and response.
• Solid understanding of enterprise observability and major-incident-management processes.
• Ability to work within aggressive delivery timelines and rapidly build, test, troubleshoot, and implement production-ready solutions.
• Freshservice experience is extremely nice to have but not required.