Negotiable
Outside
Remote
USA
Summary: The Dynamics 365 Power Platform Administrator is responsible for administering and supporting Dynamics 365 CRM and Power Platform, including configuration, customization, and integration. The role involves developing Power Platform Canvas apps, governing Microsoft 365 Copilot usage, and ensuring compliance with policies. Additionally, the administrator will document processes and collaborate with stakeholders to enhance workflows through AI-driven improvements. This position requires extensive experience in Power BI, Copilot Studio, and Azure services.
Key Responsibilities:
- Administer and support Dynamics 365 CRM, including configuration, customization, and integration with Power Platform.
- Develop and maintain Power Platform Canvas apps to meet business needs.
- Document processes and ensure consistent workflows across CRM and Power Platform solutions.
- Govern and support Microsoft 365 Copilot usage, including user enablement, policy compliance, and performance monitoring.
- Administer AI capabilities within Power Platform and M365, ensuring responsible use and alignment with business goals.
- Provide expertise in Co-Pilot Studio to streamline development and automation processes.
- Collaborate with stakeholders to identify opportunities for AI-driven improvements in workflows and reporting.
Key Skills:
- Strong skills in creating and managing reports and dashboards using Power BI.
- Experience in upgrading and troubleshooting the Power Platform CoE Toolkit.
- Hands-on experience with Copilot Studio for automation and development.
- Skilled in building user-friendly and functional Canvas apps.
- Proven experience in administering and customizing Dynamics 365 CRM.
- Familiarity with AI tools and Microsoft 365 Copilot governance practices.
- Solid understanding of Azure Analytics and related services.
- 8+ years of hands-on experience with customizing entities, workflows, and integrating D365 CRM with Power Platform tools.
- 8+ years of experience with troubleshooting technical issues, analyzing logs, and debugging software applications.
- 5+ years of strong understanding of data visualization principles and data modeling using Power BI.
- 3+ years of familiarity with Copilot Studio for automation and governance of Microsoft 365 Copilot features.
- 3+ years of familiarity with Microsoft Azure Services, particularly Azure Active Directory.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Job Title: Dynamics 365 Power Platform Administrator
Duration: 12 months
Location: Remote
Key responsibilities:
Dynamics 365 CRM & Power Platform:
- Administer and support Dynamics 365 CRM, including configuration, customization, and integration with Power Platform.
- Develop and maintain Power Platform Canvas apps to meet business needs.
- Document processes and ensure consistent workflows across CRM and Power Platform solutions.
AI & Microsoft 365 Copilot:
- Govern and support Microsoft 365 Copilot usage, including user enablement, policy compliance, and performance monitoring.
- Administer AI capabilities within Power Platform and M365, ensuring responsible use and alignment with business goals.
- Provide expertise in Co-Pilot Studio to streamline development and automation processes.
- Collaborate with stakeholders to identify opportunities for AI-driven improvements in workflows and reporting.
Required Qualification:
- Power BI Expertise: Strong skills in creating and managing reports and dashboards.
- Power Platform CoE Toolkit: Experience in upgrading and troubleshooting the toolkit.
- Copilot Studio Proficiency: Hands-on experience with Copilot Studio for automation and development.
- Canvas App Development: Skilled in building user-friendly and functional Canvas apps.
- Dynamics 365 CRM: Proven experience in administering and customizing D365 CRM.
- AI & M365 Copilot Governance: Familiarity with AI tools and Microsoft 365 Copilot governance practices.
- Azure Services: Solid understanding of Azure Analytics and related services.
- 8+ years of Hands-on experience with customizing entities, workflows, and integrating D365 CRM with Power Platform tools
- 8+ years of Experience with troubleshooting technical issues, analyzing logs and debugging software applications.
- 5+ years of Strong understanding of data visualization principles, data modeling using Power-BI
- 3+ years of Familiarity with Copilot Studio for automation and governance of Microsoft 365 Copilot features
- 3+ years of Familiarity with Microsoft Azure Services, particularly Azure Active Directory