Dynamics 365 CRM Technical Consultant (Senior Level)

Dynamics 365 CRM Technical Consultant (Senior Level)

Posted 4 days ago by 1756366930

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Negotiable
Outside
Remote
USA
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.NET Framework Agile Methodology Auditing Standards C# (Programming Language) Change Management Cloud Computing Cloud Technology Computer Science Constituent Relationship Management Continuous Integration and Continuous Delivery Customer Relationship Management (CRM) Software DevOps External Auditing Generic Programming Information Privacy Information Systems JavaScript (Programming Language) Management Microsoft 365 Microsoft Dynamics Microsoft Dynamics 365 Microsoft Power Platform Platform Tools Powerapps Power BI Process Improvement Release Management Scalability Software Development SQL (Programming Language) Systems Architecture Systems Integration Technical Consulting User Experience Workflows

Summary: The Dynamics 365 CRM Technical Consultant (Senior Level) is responsible for customizing and enhancing Dynamics 365 CRM applications, ensuring compliance with health information privacy standards, and collaborating with cross-functional teams to improve user experience. The role requires extensive experience in programming and system integration, along with a strong understanding of CRM architecture and administration. The consultant will also support DevOps practices and drive process improvement initiatives. This position is remote and classified as outside IR35.

Key Responsibilities:

  • Customize and enhance Dynamics 365 CRM applications, including entities, forms, views, dashboards, workflows, and business rules. Develop and maintain integrations using C#, .Net, SQL, JavaScript, and Power Platform tools (Power Automate, Power Apps, Power BI).
  • Support system architecture, administration, and security roles, ensuring compliance with health information privacy and audit standards (HIPAA, SOC, etc.).
  • Monitor system performance, troubleshoot issues, and optimize application reliability and scalability.
  • Collaborate with cross-functional teams (finance, product, development, operations) to gather requirements, design solutions, and improve user experience.
  • Contribute to Agile ceremonies, participate in design sessions, perform code reviews, testing, and deployment activities.
  • Drive process improvement and change management initiatives to enhance system adoption and business outcomes.
  • Support DevOps practices including CI/CD pipelines, automated testing, and release management.

Key Skills:

  • Bachelor's degree in computer science, Information Systems, or a related field, or equivalent work experience.
  • 7+ years of hands-on experience with Microsoft Dynamics 365 CRM customization, configuration, and integration.
  • Strong programming skills in C#, .Net, SQL, and JavaScript.
  • Experience with Power Platform (Power Automate, Power Apps, Power BI).
  • Solid understanding of Dynamics CRM architecture, administration, and security models.
  • Proven experience integrating CRM with third-party systems (e.g., Stripe, ERP, and healthcare platforms).
  • Familiarity with Agile/Scrum methodologies.
  • Experience in DevOps/CI/CD pipelines and automated testing frameworks.
  • Strong problem-solving, collaboration, and communication skills.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: Senior

Industry: IT

Detailed Description From Employer:

Key Responsibilities

  • Customize and enhance Dynamics 365 CRM applications, including entities, forms,
    views, dashboards, workflows, and business rules.Develop and maintain integrations using C#, .Net, SQL, JavaScript, and Power Platform tools (Power Automate, Power Apps, Power BI).
  • Support system architecture, administration, and security roles, ensuring compliance with health information privacy and audit standards (HIPAA, SOC, etc.).
  • Monitor system performance, troubleshoot issues, and optimize application reliability and scalability.
  • Collaborate with cross-functional teams (finance, product, development, operations) to gather requirements, design solutions, and improve user experience.
  • Contribute to Agile ceremonies, participate in design sessions, perform code reviews, testing, and deployment activities.
  • Drive process improvement and change management initiatives to enhance system adoption and business outcomes.
  • Support DevOps practices including CI/CD pipelines, automated testing, and release management.

Qualifications

  • Bachelor s degree in computer science, Information Systems, or a related field, or
    equivalent work experience.
  • 7+ years of hands-on experience with Microsoft Dynamics 365 CRM customization,
    configuration, and integration.
  • Strong programming skills in C#, .Net, SQL, and JavaScript.
  • Experience with Power Platform (Power Automate, Power Apps, Power BI).
  • Solid understanding of Dynamics CRM architecture, administration, and security
    models.
  • Proven experience integrating CRM with third-party systems (e.g., Stripe, ERP, and healthcare platforms).
  • Familiarity with Agile/Scrum methodologies.
  • Experience in DevOps/CI/CD pipelines and automated testing frameworks.
  • Strong problem-solving, collaboration, and communication skills.

Preferred:

  • Healthcare industry experience
  • Microsoft Dynamics 365 and Power Platform certifications
  • Azure cloud knowledge
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