Dynamics 365 Commerce Consultant (D365 Commerce / F&O)
Posted Today by HCM Staffing and Consulting
Negotiable
Undetermined
Remote
Remote
Summary: This senior consulting role is centered on implementing and supporting Microsoft Dynamics 365 Commerce and Finance & Operations solutions. The consultant will be responsible for driving the configuration, integration, and deployment of omnichannel commerce capabilities across various retail channels while ensuring compliance with US and Indian regulations. The position involves collaboration with global teams and mentoring junior consultants. The role is remote and requires extensive experience in retail and e-commerce consulting.
Key Responsibilities:
- Lead requirements gathering, fit-gap analysis, and process design for commerce scenarios
- Configure D365 Commerce modules including site builder, product catalogs, channels, POS systems, loyalty programs, and B2B hierarchies
- Support pricing, promotions, order management, payments, returns, and omnichannel flows
- Design integrations between D365 Commerce, D365 F&O, Power Platform, and third-party systems
- Use APIs, Dual-write, and Commerce Scale Units for integration
- Configure tax engines for US nexus rules and Indian GST/e-invoicing
- Set up financial dimensions and multi-currency reporting
- Support data migration for products, customers, pricing, and orders
- Support UAT and performance testing for high-volume retail transactions
- Lead hypercare and post-go-live stabilization activities
- Conduct end-user training and change management workshops
- Collaborate with global stakeholders across USA and India time zones
- Mentor junior consultants and promote reusable Commerce assets
- Contribute to pre-sales demos and RFP solutioning
Key Skills:
- 8-10 years in retail/e-commerce/ERP consulting
- 5+ years hands-on experience in D365 Commerce and F&O integration
- 3+ full lifecycle D365 Commerce implementations
- Experience in omnichannel retail projects
- Experience working in Agile environments and global delivery teams
- Bachelor's/Master's degree in Business, IT, or related field
- Microsoft certifications (preferred): MB-340, MB-300, MB-310
- Strong expertise in D365 Commerce configuration and F&O modules
- Strong knowledge of order-to-cash processes and promotions strategies
- Excellent communication and documentation skills for global collaboration
- Business-savvy and solution-oriented mindset
- Collaborative leadership style in distributed global teams
- Customer-focused with strong stakeholder management skills
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
This senior consulting role focuses on implementing and supporting Microsoft Dynamics 365 Commerce and Finance & Operations (F&O) solutions. The consultant will drive configuration, integration, and deployment of omnichannel commerce capabilities across e-commerce, POS, call center, and retail channels.
The role supports multi-entity global operations across the USA and India, ensuring compliance with US sales tax regulations and Indian GST/e-invoicing requirements.
Key Responsibilities
D365 Commerce Implementation
- Lead requirements gathering, fit-gap analysis, and process design for commerce scenarios
- Configure D365 Commerce modules including:
- Site builder
- Product catalogs and assortments
- Channels and storefronts
- POS systems
- Loyalty programs
- B2B hierarchies
- Support pricing, promotions, order management, payments, returns, and omnichannel flows (online + in-store)
Integration & Architecture
- Design integrations between:
- D365 Commerce
- D365 F&O (Finance & Supply Chain)
- Power Platform
- Third-party systems (payment gateways, shipping carriers, ERPs)
- Use APIs, Dual-write, and Commerce Scale Units for integration
Data, Finance & Compliance
- Configure tax engines for US nexus rules and Indian GST/e-invoicing
- Set up financial dimensions and multi-currency reporting
- Support data migration for products, customers, pricing, and orders
Testing & Deployment
- Support UAT and performance testing for high-volume retail transactions
- Lead hypercare and post-go-live stabilization activities
Enablement & Leadership
- Conduct end-user training and change management workshops
- Collaborate with global stakeholders across USA and India time zones
- Mentor junior consultants and promote reusable Commerce assets
- Contribute to pre-sales demos and RFP solutioning
Required Experience
- 8 10 years in retail / e-commerce / ERP consulting
- 5+ years hands-on experience in D365 Commerce and F&O integration
- 3+ full lifecycle D365 Commerce implementations
- Experience in omnichannel retail projects (POS, e-commerce, B2B portals)
- Experience working in Agile environments and global delivery teams
Skills & Qualifications
- Bachelor s / Master s degree in Business, IT, or related field
- Microsoft certifications (preferred):
- MB-340 (Commerce)
- MB-300
- MB-310
- Strong expertise in:
- D365 Commerce configuration
- F&O modules (Sales, Inventory, Finance)
- Retail analytics tools (Power BI, Commerce HQ)
- Strong knowledge of:
- Order-to-cash processes
- Promotions and pricing strategies
- Call center order capture workflows
- Warranty and retail service processes
- Excellent communication and documentation skills for global collaboration
Behavioral Competencies
- Business-savvy and solution-oriented mindset
- Strong preference for out-of-the-box (OOTB) solutions over heavy customization
- Collaborative leadership style in distributed global teams
- Customer-focused with strong stakeholder management skills