Requirements
What You'll Need
10–15 years of progressive IT experience, with at least 5 years in a director-level or senior leadership role carrying both operational and strategic accountability.
Proven ability to operate simultaneously as a strategic leader and a hands-on operator setting organizational direction while maintaining personal accountability for execution quality.
Deep expertise with the Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, Intune, Azure AD / Entra ID) and the ability to provide authoritative guidance across all platform components.
Demonstrated experience owning and managing an IT budget, including capital planning and executive-level financial reporting.
Demonstrated ability to think and communicate architecturally, understanding how systems interconnect, where data flows, and how technology decisions create downstream risk or opportunity.
Experience conducting technology assessments or audits and translating findings into actionable, prioritized roadmaps with clear business rationale.
Proven track record managing IT service management processes at a governance level; ITIL framework knowledge expected.
Strong cybersecurity knowledge including endpoint security, identity governance, and incident response; experience owning an organization's security posture end-to-end.
Demonstrated people leadership experience including hiring, developing, and retaining IT talent; building high-performing teams and managing performance with clarity and care.
Executive presence and communication skills including being able to present technology strategy, risk, and investment decisions credibly to C-suite and ownership audiences.
What'll Set You Apart
Experience in the property management, real estate, or multifamily housing industry.
Familiarity with property management platforms such as Yardi, HappyCo, and EliseAI.
Experience scaling an IT function through a period of company growth, technology transformation, or platform consolidation.
Microsoft certifications (e.g., AZ-104, MS-900, SC-900) and/or ITIL Foundation certification or above.
A bachelor's degree in Information Technology, Computer Science, Business, or a related field; an MBA or graduate degree is a plus.