Direct Client - Systems Analyst -Technical & TrainingDocumentation & CMS Management (Sharepoint/Tridion Sites) Jira, Confluence, Scrum

Direct Client - Systems Analyst -Technical & TrainingDocumentation & CMS Management (Sharepoint/Tridion Sites) Jira, Confluence, Scrum

Posted 1 week ago by 1753427751

Negotiable
Outside
Remote
USA

Summary: The role of Systems Analyst involves gathering and documenting business requirements to support technology and process solutions, with a focus on CMS management, particularly SharePoint and Tridion Sites. The position requires collaboration with development and publishing teams, as well as the creation of technical documentation and training materials. The role is remote, aligning with US PST hours, and emphasizes strong communication and analytical skills. Candidates should have significant experience in CMS management and technical documentation.

Key Responsibilities:

  • Gathers and documents business requirements to support the design and development of technology and/or process solutions.
  • Leverages relevant processes, technology, and subject matter experts to propose appropriate solution options.
  • Clearly communicates issue resolution.
  • Performs application maintenance and system configuration in support of solution delivery initiatives.
  • Collaborates with developers and publishing teams to discuss new items or actions needed.
  • Writes documentation and trains the publishing team on uploading documents to the new app.
  • Participates in morning stand-up calls and maintains high interaction with the team.

Key Skills:

  • 5+ years of experience in CMS or SharePoint management.
  • 5+ years of experience in technical documentation.
  • 5+ years of experience in training others.
  • Strong written and verbal communication skills.
  • Experience writing technical documentation.
  • Attention to detail.
  • Strong experience as a systems analyst.
  • Familiarity with Jira and Confluence.
  • Proficiency in Microsoft Office Suite.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Role: Direct Client - Systems Analyst - Technical & Training Documentation & CMS Management (Sharepoint/Tridion Sites) Jira, Confluence, Scrum
Location: Remote (US PST hours)

Job Description:

  • Gathers, and documents business requirements to support the design and development of technology and/or process solutions.
  • Leverages relevant processes, technology, and subject matter experts to propose appropriate solution options.
  • Clearly communicates issue resolution.
  • Performs application maintenance and system configuration in support of solution delivery initiatives. 2-3 years
Top Skills Needed:

Top Candidate Skills & How Applied

Years of Experience

1

CMS or SharePoint Management

5+

2

Technical Documentation Exp

5+

3

Training others

5+

Years experience:

  • 5+ years of experience

Technology requirements:

  • CMS or Sharepoint management
  • Microsoft Office Suite
  • Jira familiarity
  • Confluence (for documentation)

Required background Skills

  • Sharepoint Management
  • Content Management systems experience
  • Strong written and verbal communication
  • Exp writing technical documentation
  • Attention to detail
  • Strong exp as a systems analyst

Key projects:

  • Learn the system (Tridion Sites) it's a CMS, focusing on development and documentation, work with a publishing team as needed. Learning to add needed items to the new app
  • Partnering with the SCRUM team as needed

Daily Responsibilities:

  • Morning stand up call
  • Collaborating with developers to discuss any new items or action needed
  • Collaborating with publishing team
  • Writing documentation, or training the publishing team on uploading the document to the new app

Interaction level with team:

  • Highly interactive, more meetings

Nice-to-Haves:

  • Tridion Sites