Direct Client Requirement for ITAM Program Manager ---- Remote

Direct Client Requirement for ITAM Program Manager ---- Remote

Posted 1 day ago by 1756538938

Apply
Negotiable
Outside
Remote
USA
Apply
Amazon Elastic Block Stores Asset Recovery Computer Hardware Configuration Management Databases Contract Management Digital Transformation External Auditing Finance IBM Software Information Technology Operations IT Asset Management Managed Services Management Mapping Software Microsoft 365 Microsoft Excel Security Accounts Manager ServiceNow Stakeholder Engagement Stakeholder Management System Center Configuration Manager Tableau (Business Intelligence Software) VMware Certified Associate Workflows

Summary: The role of Senior ITAM Program Manager involves leading the enterprise-wide IT Asset Management (ITAM) strategy, overseeing the lifecycle of hardware and software assets, and driving compliance and cost optimization. The position requires extensive experience in building ITAM programs and managing vendor relationships, with a focus on aligning asset governance with business outcomes. The role is remote and is considered an urgent hire. The ideal candidate will have a strong background in ServiceNow HAM and SAM Pro implementations.

Key Responsibilities:

  • Define and execute the ITAM vision, mission, and roadmap, aligned with digital transformation goals.
  • Govern all ITAM processes including inventory, procurement, contract management, asset disposal, and policy enforcement.
  • Lead the transition from foundational ITAM practices to a fully mature managed service model.
  • Oversee the implementation and optimization of ServiceNow HAM and SAM Pro modules.
  • Normalize CMDB data and align asset records with ServiceNow Content Library standards.
  • Manage integrations with vendor portals (e.g., Cisco, VMware, Microsoft) and automate workflows for lifecycle, approvals, renewals, and compliance.
  • Ensure license compliance, audit readiness, and cost optimization across top publishers (Oracle, IBM, Microsoft, Adobe).
  • Implement software normalization and re-harvesting strategies to eliminate redundancies and reduce spend.
  • Govern the full lifecycle of hardware assets, including acquisition, maintenance, and disposal.
  • Enhance asset recovery and reuse processes to reduce capital expenditures and eliminate shadow IT.
  • Partner with Finance, Procurement, Security, and IT Operations to align ITAM goals with enterprise objectives.
  • Coordinate with HR and Operations for onboarding/offboarding feeds to automate asset recovery.
  • Deliver dashboards and reports on asset utilization, compliance, and cost savings using ServiceNow and Tableau.
  • Lead quarterly business reviews and maintain operational runbooks.

Key Skills:

  • 7-10+ years in IT Asset Management.
  • Proven success in building ITAM programs and implementing ServiceNow HAM/SAM Pro in large enterprises.
  • Expert-level proficiency in ServiceNow SAM/HAM Pro, CMDB, and Service Mapping.
  • Familiarity with Service Graph Connectors (e.g., SCCM, Intune, Jamf) and integration with Oracle EBS.
  • Advanced Excel, Tableau, and ServiceNow reporting capabilities.
  • Strategic thinker with strong leadership, communication, and stakeholder engagement skills.
  • Ability to mentor teams, manage cross-functional initiatives, and influence senior leadership.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Hi ,

Please let me know if you're comfortable with the position detailed below. This position is an urgent hire.

Role: Senior ITAM Program Manager

Location: Remote

Duration : Long term

seeking a seasoned Senior ITAM Program Manager to lead the enterprise-wide IT Asset Management (ITAM) strategy. This role will oversee the full lifecycle of hardware and software assets, drive compliance and cost optimization, and mature the ITAM program through ServiceNow HAM and SAM Pro. The ideal candidate will bring deep corporate experience in building ITAM programs, managing vendor relationships, and aligning asset governance with business outcomes.

Key Responsibilities

Program Leadership & Strategy

Define and execute the ITAM vision, mission, and roadmap, aligned with digital transformation goals 1.

Govern all ITAM processes including inventory, procurement, contract management, asset disposal, and policy enforcement 2 3.

Lead the transition from foundational ITAM practices to a fully mature managed service model 2.

ServiceNow HAM/SAM Expertise

Oversee the implementation and optimization of ServiceNow HAM and SAM Pro modules 2 4.

Normalize CMDB data and align asset records with ServiceNow Content Library standards 1.

Manage integrations with vendor portals (e.g., Cisco, VMware, Microsoft) and automate workflows for lifecycle, approvals, renewals, and compliance 2.

Software Asset Management (SAM)

Ensure license compliance, audit readiness, and cost optimization across top publishers (Oracle, IBM, Microsoft, Adobe) 5.

Implement software normalization and re-harvesting strategies to eliminate redundancies and reduce spend 1.

Hardware Asset Management (HAM)

Govern the full lifecycle of hardware assets, including acquisition, maintenance, and disposal 4.

Enhance asset recovery and reuse processes to reduce capital expenditures and eliminate shadow IT 2.

Cross-Functional Collaboration

Partner with Finance, Procurement, Security, and IT Operations to align ITAM goals with enterprise objectives 2 3.

Coordinate with HR and Operations for onboarding/offboarding feeds to automate asset recovery 5.

Reporting & Analytics

Deliver dashboards and reports on asset utilization, compliance, and cost savings using ServiceNow and Tableau 4.

Lead quarterly business reviews and maintain operational runbooks 2.

Experience

7-10+ years in IT Asset Management

Proven success in building ITAM programs and implementing ServiceNow HAM/SAM Pro in large enterprises 1 6.

Technical Skills

Expert-level proficiency in ServiceNow SAM/HAM Pro, CMDB, and Service Mapping.

Familiarity with Service Graph Connectors (e.g., SCCM, Intune, Jamf) and integration with Oracle EBS 4.

Advanced Excel, Tableau, and ServiceNow reporting capabilities.

Soft Skills

Strategic thinker with strong leadership, communication, and stakeholder engagement skills.

Ability to mentor teams, manage cross-functional initiatives, and influence senior leadership.

Laxman Andoli | Lead TAG | Kairos Technologies Inc

M : | O: Ext 302 | E:

Apply
Similar Jobs
Loading data...