Digital Transformation Business Consultant (Middle East Travel & Tourism)
Posted 2 weeks ago by Staffworx
Negotiable
Undetermined
Remote
United Kingdom
Summary: The role of Digital Transformation Business Consultant focuses on providing consultancy services for a Middle East client within the travel and tourism sector. The consultant will be responsible for defining and implementing digital strategies, frameworks, and governance structures to enhance the visitor experience. The position requires travel to the Middle East for short, planned trips throughout the year. Experience in the travel and hospitality industry, particularly in the Middle East, is advantageous.
Key Responsibilities:
- Define, agree and mobilise Digital Tourism Target Operating Model
- Define Tourism's digital Services Assurance Integration and Management Framework
- Implement the Governance Framework & Structures for Risk Management, Change, Configuration and Control Body, Partner Integration Framework, and Acceptance into Service Framework
- Define Tourism's digital support model and framework for seamless visitor experience
- Define the high-level Capability and Maturity Model for Digital Tourism
- Define and publish the Common Framework to align Business and IT
- Define the Visitor Care strategy and digital toolsets requirements
- Define the Digital Communications strategy & requirements across the Common Framework
- Support development of a business case and statements of work to tender for services and budget
Key Skills:
- Experience in Digital Business Consultancy
- Background in Travel & Hospitality industry
- Experience working within the Middle East (UAE or KSA preferred)
- Strong understanding of digital strategies and frameworks
- Ability to implement governance structures and risk management
- Excellent communication and presentation skills
- Experience in developing business cases and statements of work
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Consulting
Digital Tourism Business / Management Consultant - UK contract, Middle East client
Digital Business Consultancy (definition/documentation/presentation) background
Travel & Hospitality industry experience a definite bonus
Any experience of working within the Middle East (UAE or KSA ideally)
UK/remote based, but able to travel (trips no longer that 1-2 weeks max and planned on an ad-hoc basis (3-4 trips during the year)
Define, agree and mobilise Digital Tourism Target Operating Model
Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run)
Implement the Governance Framework & Structures for:
- Risk Management
- Change, Configuration and Control Body
- Partner Integration Framework
- Acceptance into Service Framework
- Issues & Requests Management
Define Tourism's digital support model and framework to enable the seamless visitor experience and robust support services
Define the high-level Capability and Maturity Model for Digital Tourism
Define and publish the Common Framework to align Business and IT
Define the Visitor Care strategy, digital toolsets requirements and stand-up Visitor Care
Define the Digital Communications strategy & requirements across the Common Framework (Strategy, Design, Build & Run)
Support development of a business case (eg, rough order of magnitude cost elements, vendor quotes) and statements of work to tender for services and budget
This advert was posted by Staffworx Limited – a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business. Other suitable opportunities are available at www.staffworx.co.uk/vacancies