Digital Project Manager - Pension's experience

Summary: The role of Digital Project Manager focuses on delivering internal web applications and mobile app solutions specifically for pensions administration. The position requires managing various digital engagement projects and integrating contact center solutions with existing systems. This is a remote contract with some travel expected. Pensions experience is highly desirable for candidates applying for this role.

Key Responsibilities:

• Delivery of internal web applications for account, contact, and case management for pensions administrators.
• Implementation of a member mobile app based on broader digital product deliveries.
• Management of contact center workstreams integrating AWS with MS Dynamics, including telephony, chatbot, and workforce management capabilities.

Key Skills:

• Experience in delivering internal web applications and mobile apps.
• Strong understanding of pensions administration.
• Proficiency in integrating contact center solutions with AWS and MS Dynamics.
• Knowledge of telephony, chatbots, and workforce management systems.

Salary (Rate): undetermined

City: London

Country: UK

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT