Digital Project Manager - Pension's experience
Posted 1 week ago by Lorien
Negotiable
Undetermined
Remote
London
Summary: The Digital Project Manager role focuses on delivering digital solutions for pensions administration, including web applications and mobile apps. The position is a 3-month remote contract with occasional travel, emphasizing the need for experience in pensions. The role involves integrating various technologies to enhance contact center operations.
Key Responsibilities:
- Delivery of internal web applications/solutions for account, contact, and case management for pensions administrators.
- Delivery of a member mobile app utilizing core journeys from broader digital product deliveries.
- Delivery of contact center specific workstreams integrating AWS with MS Dynamics product suite.
- Configuration of telephony, chatbot, and workforce management capabilities for client-specific deliveries.
Key Skills:
- Experience in delivering internal web applications and mobile apps.
- Strong understanding of pensions administration.
- Experience with AWS and MS Dynamics integration.
- Knowledge of telephony, chatbot, and workforce management systems.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT