Digital product specialist

Position Type: Contract
Duration: 16 weeks (Start: 8/18/2023, End: 11/28/2023)
Key Technologies: Sitecore 10, HTML, CSS
Nice to Haves: Experience with Siteimprove, Coveo, and Formstack
Industry Background Preferred: Sitecore 10
Location: 100% remote is acceptable, but the candidate must work AZ time. Preference for PST or CST time zones.

Pre-Screening Questions

1. What versions of Sitecore have you worked with? How recent is your experience with Sitecore 10?

   • This role requires hands-on experience with Sitecore 10. The candidate must be proficient in executing web content changes using Sitecore authoring tools and HTML/CSS.

2. What tools have you used for managing digital product lifecycle (e.g., Jira, Azure DevOps, Trello)?

   • The candidate should be familiar with tools commonly used for managing product lifecycles, such as Jira, Azure DevOps, or Trello, to assist in backlog grooming, release planning, and tracking progress.

3. How do you communicate technical Sitecore constraints or opportunities to non-technical stakeholders?

   • The ability to translate technical details into clear, actionable insights for non-technical stakeholders is crucial. The candidate should describe their approach to ensuring effective communication and collaboration.

Responsibilities

• Content Management & Updates:

  • Review, prioritize, and translate stakeholder requests for web content updates.
  • Execute web content changes using Sitecore 10 authoring tools and HTML/CSS as needed.
  • Obtain stakeholder validation and publish web content changes within defined Service Level Agreements (SLAs).

• Digital Experience Development:

  • Translate emerging customer needs into digital experiences and associated plans or initiatives.
  • Build webpages for new content as required by stakeholders.

• Product Specification & Testing:

  • Gather and translate business needs into detailed product specifications (e.g., user stories, acceptance criteria).
  • Create, review, and execute test cases against user stories acceptance criteria.

• Analytics & Reporting:

  • Analyze website key performance metrics and competitive trends.
  • Create and maintain reports and dashboards to track critical measures for the department.
  • Translate web analytics trends into actionable opportunities to enhance user experiences and meet business objectives.

• Collaboration & Communication:

  • Provide support to product owners during backlog grooming and release planning sessions.
  • Share insights across internal and external teams to drive data-informed decisions.
  • Collaborate closely with product owners and management to generate ad hoc/automated snapshot reports and key performance indicators (KPIs) for dashboards.

• Team Engagement:

  • Participate in research and design sessions with customers, internal users, and key stakeholders.
  • Be accessible to the team to answer questions and contribute during sprint planning sessions and daily scrum meetings.

Additional Notes

• This position is to cover a maternity leave for 16 weeks. While the assignment is fixed-term, there may be potential for extension based on business needs.
• No design experience is required; the focus is on content updates, webpage creation, and technical execution.
• The ideal candidate will have strong experience with Sitecore 10, HTML, and CSS, and familiarity with tools like Jira, Azure DevOps, or Trello for project management.
• The role involves significant interaction with stakeholders, requiring excellent communication skills to bridge technical and non-technical audiences.

Ideal Candidate Profile

• Technical Expertise: Proven experience with Sitecore 10, HTML, and CSS. Bonus points for familiarity with Siteimprove, Coveo, and Formstack.
• Communication Skills: Ability to clearly articulate technical constraints and opportunities to non-technical stakeholders.
• Analytical Mindset: Skilled in analyzing web performance metrics and translating data into actionable strategies.
• Collaborative Approach: Comfortable working in agile environments, participating in sprint planning, and contributing to cross-functional discussions.
• Time Zone Flexibility: Must be available to work AZ time, with preference for candidates in PST or CST time zones.