Job Description
3 5 years of experience in Desktop/IT Support, troubleshooting hardware, software, and network-related issues.
Strong hands-on experience supporting Windows and Mac OS, including configuration, troubleshooting, and device setup.
Provide onsite technical support to end users, including desktops, laptops, mobile devices, printers, and peripherals.
Experience with ticketing systems, incident management, user account support, and basic Active Directory troubleshooting.
Strong communication and customer service skills with the ability to