Delivery Manager (Project Manager)
Posted Today by Intuition IT Solutions Ltd
Negotiable
Inside
Remote
Remote , UK
Summary: The Delivery Manager (Project Manager) role focuses on overseeing service delivery, managing client and stakeholder relationships, and ensuring compliance with SLAs and KPIs. The position requires strong skills in project management, ITIL, and tools like Jira and ServiceNow. The role emphasizes continuous improvement and effective communication within the team and with clients. It is a remote position based in the UK, classified as inside IR35.
Key Responsibilities:
- Service Delivery Ownership
- Client & Stakeholder Management
- SLA, KPI & Performance Management
- Incident, Problem & Escalation Management
- Resource & Capacity Management
- Financial & Commercial Management
- Governance & Compliance
- Change & Release Governance
- Continuous Improvement & Innovation
- Reporting & Communication
Key Skills:
- Project Management
- ITIL
- Jira
- ServiceNow
Salary (Rate): £350/Day
City: undetermined
Country: UK
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Skill: Project Management, ITIL, Jira, ServiceNow
Roles and Responsibilities
- Service Delivery Ownership
- Client & Stakeholder Management
- SLA, KPI & Performance Management
- Incident, Problem & Escalation Management
- Resource & Capacity Management
- Financial & Commercial Management
- Governance & Compliance
- Change & Release Governance
- Continuous Improvement & Innovation
- Reporting & Communication
