Key Responsibilities
- Administer and configure Dayforce Workforce Management and/or ADP WorkForce Suite / WorkForce Software.
- Support Time & Attendance, Scheduling, Pay Rules, Pay Policies, Punch Policies, PTO and Leave.
- Manage security roles, permissions, user access, and provisioning.
- Support Payroll configuration, earnings/deductions, GL mapping, and time-to-pay processes.
- Create and maintain Fixed Format, Ad Hoc, operational, payroll, and audit reports.
- Troubleshoot functional issues, configuration problems, data/file issues, and interfaces.
- Provide functional support for SAP-to-Dayforce interfaces and inbound/outbound files.
- Support ADP WorkForce Suite Dayforce migration, UAT, parallel testing, cutover, and post-go-live stabilization.
- Work with HR, Payroll, Finance, IT, Operations, and technical integration teams.
- Handle production support tickets and vendor cases through Dayforce Community.
Must Have
Dayforce WFM, ADP WorkForce Suite/WorkForce Software, Time & Attendance, Scheduling, Pay Rules, Security, Reporting, Payroll, Production Support.