Job Summary
STAFFXPERT LLC is seeking an L3 Site Technician on behalf of our client in multiple locations across the United States.
This role is ideal for hands-on technical professionals with experience in IT infrastructure, hardware deployment, and network troubleshooting.
The successful candidate will support site operations in a mission-critical environment, ensuring reliable infrastructure performance, timely issue resolution, and compliance with established technical procedures.
Key Responsibilities
- Build, image, configure, and deploy hardware and IT equipment.
- Troubleshoot hardware, peripheral, and network connectivity issues.
- Perform Layer 1 and Layer 2 troubleshooting, including cabling, patching, and port diagnostics.
- Support fiber-optic cabling, structured cabling, and rack-and-stack activities.
- Execute routine technical procedures and change-management tasks.
- Manage incident tickets, document resolutions, and escalate complex issues appropriately.
- Follow standard operating procedures (SOPs) and contribute to continuous improvement initiatives.
Required Qualifications
- Minimum 1 year of hands-on experience in IT infrastructure, data centers, field services, or technical support.
- Experience with hardware deployment, imaging, configuration, and troubleshooting.
- Understanding of Layer 1 and Layer 2 networking concepts.
- Knowledge of structured cabling, patch panels, and fiber optics.
- Working knowledge of Windows operating systems and Linux command-line environments.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to follow technical documentation and established procedures.
- Flexibility to work assigned shifts in an on-site operational environment.
Preferred Qualifications
- Experience in data centers or mission-critical facilities.
- CompTIA A+ certification or equivalent practical experience.
- Familiarity with ServiceNow or other IT ticketing platforms.
- Experience with rack-and-stack deployments and enterprise infrastructure support.
Available Locations
- White, Georgia
- Pendergrass, Georgia
- Griffin, Georgia
- Canton, Mississippi
- Jacksonville, Florida
- Ocala, Florida
- Shreveport, Louisiana
- Fort Myers, Florida
Why Join This Opportunity?
- Gain hands-on experience supporting large-scale infrastructure operations.
- Work in a technically challenging, fast-paced environment.
- Develop practical expertise in hardware deployment, networking, and infrastructure troubleshooting.
Rate:
Not specified
Location:
United States
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Mid-Level