Database Analyst:- Ivanti ITSM / ITAM and CMDB expertise

Summary: OIS is seeking a skilled Database Analyst with specialized knowledge in the Ivanti ITSM suite, particularly in Neurons. The role focuses on various aspects of database management, including workflow design, data migration, and analytics. The ideal candidate will possess a comprehensive understanding of ITSM and ITAM processes, along with strong collaboration skills. This position is fully remote, allowing for flexible work arrangements.

Key Responsibilities:

• Workflow design / flow diagrams and process documentation
• ETL and data migration documentation
• Data cleansing, normalization and standardization
• Data mapping and transformation rules
• SQL queries, reports and dashboards
• KPI metrics and analytics
• User guides, SOPs, and knowledge articles
• ITSM / ITAM subject matter expertise (SME)
• CMDB and configuration data validation
• Asset, software, and contract data analysis
• Software normalization and categorization
• Data reconciliation and quality assurance
• UAT support and data validation
• Executive and operational reporting
• Trend analysis and operational insights
• System integration support
• Data governance and compliance reporting
• Stakeholder collaboration and workshops
• Agile project participation
• Process improvement and optimization

Key Skills:

• Expertise in Ivanti ITSM suite and Neurons
• Strong knowledge of database management and analytics
• Proficiency in SQL and data transformation
• Experience with data governance and compliance
• Ability to create user documentation and guides
• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities
• Experience in Agile project methodologies

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other