Data Specialist (Gen AI, LLM, NLP)

Summary

Lead development of NICE CXone contact center solutions for member and provider service.

• Lead design and development of CXone solutions
• Build integrations and call-flow configurations
• Mentor developers and review work

Must have: CXone, lead/hands-on development experience.

Data Specialist (Gen AI, LLM, NLP): Prepare and manage data used to train and evaluate healthcare language models.

• Curate, clean and label data for LLM and NLP use cases
• Evaluate model outputs and data quality
• Work with AI engineers to improve model results

Must have: Gen AI, LLM, NLP.