Data Quality Analyst
Posted 2 weeks ago by Gleeson Recruitment Group
Negotiable
Outside
Remote
West Midlands, England, United Kingdom
Summary: The Data Quality Analyst role focuses on enhancing Customer Experience through the management of high-quality data. The position involves monitoring, analyzing, and improving data quality across customer journeys to ensure accuracy and consistency. Collaboration with various teams is essential to identify issues and drive continuous improvement in data usage. This is a remote contract position with occasional travel to the West Midlands.
Key Responsibilities:
- Monitor and report on Data Quality across customer data and CX touchpoints
- Identify data issues, root causes, and opportunities for improvement
- Support Data Governance and Data Stewardship initiatives
- Work with stakeholders to improve data capture, processes, and standards
- Deliver clear, actionable insights to enhance Customer Experience
Key Skills:
- Experience in Data Quality, Data Analysis, or similar roles
- Strong attention to detail and problem-solving skills
- Experience working with customer or CX-related data
- Ability to translate data issues into business impact
- Strong stakeholder engagement and communication skills
Salary (Rate): undetermined
City: West Midlands
Country: United Kingdom
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Data Quality Analyst (Customer Experience Focus) OUTSIDE IR35 CONTRACT Remote - Some trips to West Midlands
An exciting opportunity for a Data Quality Analyst to play a key role in improving Customer Experience through high-quality, trusted data. This role will focus on monitoring, analysing, and enhancing data quality across customer journeys-ensuring accuracy, consistency, and completeness to support better insights and decision-making. Working closely with CX, Data, and Business teams, they will identify issues, track trends, and drive continuous improvement in how customer data is captured and used.
Key Responsibilities:
- Monitor and report on Data Quality across customer data and CX touchpoints
- Identify data issues, root causes, and opportunities for improvement
- Support Data Governance and Data Stewardship initiatives
- Work with stakeholders to improve data capture, processes, and standards
- Deliver clear, actionable insights to enhance Customer Experience
What's Needed:
- Experience in Data Quality, Data Analysis, or similar roles
- Strong attention to detail and problem-solving skills
- Experience working with customer or CX-related data
- Ability to translate data issues into business impact
- Strong stakeholder engagement and communication skills
Please apply asap if interested - Data Quality Analyst At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.