Job Description
Client is looking for a detail-oriented Senior Data Protection Operations Specialist (contractor) to support Client’s Trust & Safety Policy (TSP) team. TSP focuses on a variety of trust and safety areas, with a particular emphasis on protecting the expression rights and private information of communities and users across client through strategic solutions that balance defensible risk.
This contract role will be focused on meeting legal/regulatory requirements through data protection–related workflows.
What You’ll Do
- Review and process requests under different data protection regulations relating to personal information such as access and deletion of data.
- Escalate urgent cases to Legal for review and approval
- Escalate gray area cases to Program Lead for additional analysis.
- Identify and communicate trends to inform program & policy decisions and enhancements.
- Troubleshoot and identify bugs in related tooling workflows.
- Identify areas of process improvement and contribute to enhancing operational efficiency.
- Participate in TSP cross-program operational support as needed.
What We’re Looking For
- 2-3+ years of data protection–related experience.
- Experience with an operational role such as handling queue-based requests or reviewing content within Trust & Safety, Legal or similar.
- Willingness and capability to focus on operational queue work and administrative program facets.
Minimum requirement if above preference cannot be obtained:
- General familiarity with data protection requests in the tech industry.
- Critical thinker who can thoughtfully apply policy guidance to a variety of circumstances.
- Superior organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to work and make decisions independently.
Education
- Education: BA / BS degree or equivalent work experience.
About US Tech Solutions
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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