We re hiring an experienced Data Analyst to join a high-impact team within a leading global tech company. You ll analyse trends and provide insights to improve a subscription-based customer support platform. This offers the chance to present findings to leadership and drive key decisions.What We Offer:Annual Salary: 85,000 - 95,000 per year depending on location and experience12-month contract within IR35 PAYE- paid on a weekly basisLocation Remote within the UK candidates to be considered MUST be present in the UK and should hold appropriate work visa no sponsorships provided.Must-Have Skills:Strong data analysis skills and experience with SQL.Ability to create reports and dashboards.Confident in presenting findings to leadership.Skilled in identifying trends and customising reporting.What You ll Do:Analyse support trends for a premium subscription service.Present insights to leadership on performance and customer satisfaction.Build weekly reports and dashboards to track key metrics.Investigate new trends and provide actionable insights.Next Steps Ready to dive into data and make an impact? Apply now and be part of a team shaping customer support excellence!For immediate consideration send in your CV or Profile today all applications are reviewed in confidence by me Som in Principle. Som | som@principlehr.com











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