Data Analyst - Atlassian
Posted 3 days ago by 1752289416
Negotiable
Undetermined
Remote
Palo Alto, California
Summary: The role of an Atlassian Business Analyst involves supporting clients in optimizing their Atlassian ecosystem, specifically focusing on tools like Jira, Confluence, and Jira Service Management. The analyst will bridge the gap between business and technical teams, ensuring effective configuration and management of these tools to enhance cross-functional efficiency. This position is fully remote but requires residency in specific locations within the United States. The role may transition to full-time based on performance and business needs.
Key Responsibilities:
- Requirements Gathering: Collaborate with stakeholders to document and translate needs into technical specs and workflows
- Atlassian Administration: Configure and manage Jira, JSM, and Confluence (projects, workflows, permissions, SLAs, etc.)
- Solution Design: Deliver scalable solutions aligned with business needs, including support for cloud migration if applicable
- Reporting & Analytics: Build dashboards and reports using JQL and tools like Power BI or Tableau
- Training & Documentation: Maintain technical documentation and lead user training sessions
- Stakeholder Communication: Serve as the liaison between users and technical teams to align expectations and outcomes
- Process Improvement: Stay current on Atlassian best practices and proactively suggest enhancements
Key Skills:
- 5+ years as a Business Analyst with strong technical focus
- 5+ years of Atlassian experience (Jira, Confluence, JSM configuration and administration)
- Proficient in JQL and Agile methodologies (Scrum/Kanban)
- Strong communication and stakeholder management skills
- Comfortable working independently and prioritizing in a fast-paced environment
- Experience with Tableau, Power BI, APIs, or cloud platforms is a plus
- Atlassian certifications (ACP-100, ACP-400) and scripting experience (Groovy, Python) are preferred
Salary (Rate): £50.00 hourly
City: Palo Alto
Country: United States
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Location: 100% Remote (Must reside in one of the following locations: Irvine, CA | Palo Alto, CA | Atlanta, GA | Normal, IL | Plymouth, MI)
Schedule:
Monday–Friday, 8am–5pm or 9am–6pm Pacific Time
Pay Range: $46-61/hr.
Note: This role may convert to full-time based on performance, budget, and business need.
About the Role
We’re seeking an experienced Atlassian Business Analyst
to support one of our cutting-edge clients in enhancing their Atlassian ecosystem. You’ll serve as a critical link between business and technical teams—ensuring Jira, Confluence, and Jira Service Management are configured and optimized to drive cross-functional efficiency.
Key Responsibilities
- Requirements Gathering: Collaborate with stakeholders to document and translate needs into technical specs and workflows
- Atlassian Administration: Configure and manage Jira, JSM, and Confluence (projects, workflows, permissions, SLAs, etc.)
- Solution Design: Deliver scalable solutions aligned with business needs, including support for cloud migration if applicable
- Reporting & Analytics: Build dashboards and reports using JQL and tools like Power BI or Tableau
- Training & Documentation: Maintain technical documentation and lead user training sessions
- Stakeholder Communication: Serve as the liaison between users and technical teams to align expectations and outcomes
- Process Improvement: Stay current on Atlassian best practices and proactively suggest enhancements
Qualifications
- 5+ years as a Business Analyst with strong technical focus
- 5+ years of Atlassian experience (Jira, Confluence, JSM configuration and administration)
- Proficient in JQL and Agile methodologies (Scrum/Kanban)
- Strong communication and stakeholder management skills
- Comfortable working independently and prioritizing in a fast-paced environment
- Experience with Tableau, Power BI, APIs, or cloud platforms is a plus
- Atlassian certifications (ACP-100, ACP-400) and scripting experience (Groovy, Python) are preferred
...