D365 F&O Finance Support Engineer - Remote Role
Posted 2 days ago by Qualis1 Inc.
Negotiable
Undetermined
Remote
Remote or Seattle, Washington
Summary: The D365 F&O Finance Support Engineer role requires a candidate with over two years of hands-on experience in Microsoft Dynamics 365 Finance and Operations, specifically within finance modules. The position involves resolving product issues, supporting data management, and collaborating with engineering teams to ensure timely resolution of complex issues. Strong communication skills and experience in product support engagements are preferred. This is a remote role based in Seattle, WA, with a duration of over six months.
Key Responsibilities:
- Hands-on experience in MS Dynamics 365 F&O Finance modules with strong functional understanding
- Knowledge on General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Project Accounting modules
- Resolve product issues by investigation
- Support data management and migration issues
- Work with MS Product Engineering teams to escalate and track resolution of complex product issues through Lifecycle Services (LCS)
- Participate in incident triage calls, customer support review meetings, and problem management discussions
- Ensure SLA compliance for incident response and resolution timelines
- Good communication skills
- Experience in product support engagements is preferred
Key Skills:
- 2+ years of experience with MS Dynamics 365 F&O Finance modules
- Strong functional understanding of finance modules
- Knowledge of General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Project Accounting
- Problem-solving and investigation skills
- Data management and migration support
- Collaboration with engineering teams
- Incident management and SLA compliance
- Strong communication skills
- Experience in product support engagements
Salary (Rate): undetermined
City: Seattle
Country: United States
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Role: D365 F&O Finance Support Engineer
Location: Seattle, WA, Remote Role
Duration: 6+ months
Description: 2+ years of experience
- Candidate must have hands on experience in MS Dynamics 365 F&O Finance modules with strong functional understanding
- Knowledge on General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Project Accounting modules
- Resolve product issues by investigation.
- Support data management and migration issues
- Work with MS Product Engineering teams to escalate and track resolution of complex product issues through Lifecycle Services (LCS)
- Participate in: Incident triage calls, Customer support review meetings, Problem management discussions
- Ensure SLA compliance for incident response and resolution timelines.
- Have good communication skill
- Experience in Product support engagements is preferred
- Have good communication skill