D365 CE Technical Consultant

D365 CE Technical Consultant

Posted 1 day ago by Wise Skulls Corp.

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Negotiable
Undetermined
Remote
Remote
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.NET Framework Apache Phoenix API Management Application Lifecycle Management Application Programming Interface (API) Authentications Authorisation (Computing) Azure Active Directory Azure API Management Azure Data Lake Azure DevOps C# (Programming Language) Continuous Integration and Continuous Delivery Customer Insights DevOps Management Microsoft 365 Microsoft Azure Microsoft Dynamics 365 Microsoft Power Platform OAuth Powerapps Power BI Stakeholder Management Templates User Journey Mapping

Summary: The D365 CE Tech Lead role involves leading the implementation and integration of Dynamics 365 customer engagement applications, with a focus on utilizing Dataverse, Power Platform, and Azure Services. The position requires extensive experience in customer journey orchestration and API development, along with a strong understanding of compliance regulations. The role is primarily remote with some travel requirements and has a duration of 6 months with the possibility of extension.

Key Responsibilities:

  • Lead the implementation of Dynamics 365 customer engagement apps.
  • Utilize Dataverse, Customer Insights Journey, Power Platform, and Azure Services.
  • Manage customer journey orchestration and real-time triggers.
  • Extend custom channels and build APIs.
  • Ensure compliance with consent management regulations.
  • Implement event-driven and message-based integration patterns.
  • Support CI/CD pipelines and ALM using Azure DevOps.
  • Collaborate with solution architects, consultants, and business stakeholders.

Key Skills:

  • 8+ years of experience in Dynamics 365 customer engagement apps.
  • Strong expertise in C# .NET Core and Dynamics 365 Web API / REST.
  • Experience with Power Platform (Power Automate, Power Apps, Power BI).
  • Knowledge of Azure API Management, Azure Functions, and Logic Apps.
  • Understanding of OAuth 2.0, Azure AD, and managed identities.
  • Experience with logging, monitoring, and API reliability.
  • Nice-to-have: Experience with utility systems (Oracle CC&B) and Azure Data Lake.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Title: D365 CE Tech Lead Location: Phoenix, AZ (Remote + Travel) Duration: 6 months (possibility of extension)
JD:

  • Minimum 8+ years of hands-on experience in Dynamics 365 customer engagement apps
  • Strong experience with Dataverse, Customer Insights Journey, Power Platform and Azure Services
  • Solid understanding of Customer Insights Journey components:
  • Customer journey orchestration
  • Real-time triggers, Segmentation, Templates, content blocks and Personalization
  • Extending Custom channel and building apis
  • Consent management and compliance regulations
  • Good understanding of fair view policy and platform limitation
  • Experience with Power Platform (Power Automate, Power Apps, Power BI)
Strong expertise in:
  • C# .NET Core
  • Dynamics 365 Web API / REST
  • Architect and implement event-driven and message-based integration patterns
  • Implement real-time and near real-time integrations using:
  • Dynamics 365 Web API
  • Azure API Management
  • Azure Functions, Logic Apps
  • Azure Service Bus, Event Grid
  • Implement authentication and authorization (OAuth 2.0, Azure AD, managed identities)
  • Ensure API reliability with logging, monitoring, throttling, and retry policies
  • Support CI/CD pipelines and ALM using Azure DevOps
  • Collaborate with solution architects, consultants, and business stakeholders
Nice-to-Have:
  • Experience integrating with utility systems (Oracle CC&B)
  • Knowledge of Customer Insights Data, Azure Data Lake, Synapse Workspace, Microsoft Fabric
  • Knowledge on performance testing/planning/tuning on services integrated with Dynamics 365
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