customer support representative

Summary: The Customer Support Representative is tasked with managing customer expectations related to service and order fulfillment, ensuring that orders are accurate, timely, and correctly priced. This role is fully remote and requires strong communication skills and experience in customer service. The position demands proficiency in Excel and Microsoft Office, along with a minimum of three years of relevant experience.

Key Responsibilities:

• Manage customer expectations regarding service and order fulfillment.
• Ensure orders are accurate, including the right product, quantities, and pricing.
• Communicate effectively with customers both in writing and verbally.
• Utilize Excel and Microsoft Office for order management and reporting.

Key Skills:

• Excellent written and verbal communication skills.
• Proficiency in Excel and Microsoft Office.
• Minimum of 3 years of related experience in customer support.
• Strong attention to detail and organizational skills.

Salary (Rate): £22.50 hourly

City: Conshohocken

Country: United States

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other