Negotiable
Undetermined
Remote
United Kingdom
Summary: One of our clients is seeking experienced Customer Service Representatives for a research initiative with a leading global AI company. The role involves leveraging customer service expertise to enhance AI systems that interpret customer support interactions. This position is fully remote and requires a commitment of at least 15 hours per week for approximately 3–4 weeks. Candidates must be based in the US, UK, or Canada and possess strong communication skills.
Key Responsibilities:
- Use your customer service experience to design and evaluate realistic support scenarios.
- Provide insights that enhance the accuracy and empathy of AI-driven communication models.
- Review materials for quality, clarity, and alignment with real-world service standards.
- Work independently on flexible, asynchronous tasks.
Key Skills:
- Proven expertise in handling customer interactions across phone, email, or chat.
- Strong communication and analytical skills with attention to detail.
- Based in the US, UK, or Canada.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Role: Customer Service Representative
Location: Remote
Role Summary: One of our clients is hiring experienced Customer Service Representatives for a research initiative with a top global AI company. This opportunity allows you to apply your real-world expertise to help improve AI systems that understand customer support interactions and problem resolution.
Key Responsibilities:
- Use your customer service experience to design and evaluate realistic support scenarios.
- Provide insights that enhance the accuracy and empathy of AI-driven communication models.
- Review materials for quality, clarity, and alignment with real-world service standards.
- Work independently on flexible, asynchronous tasks.
Working Conditions: Fully remote, with flexible scheduling around your availability. Minimum 15 hours per week commitment (duration approximately 3–4 weeks). Requires a desktop or laptop computer (Chromebooks not supported).
Ideal Qualifications: Based in the US, UK, or Canada. Proven expertise in handling customer interactions across phone, email, or chat. Strong communication and analytical skills with attention to detail.
Apply Now!