Customer Service Representative

Customer Service Representative

Posted Today by Taskify AI

Negotiable
Undetermined
Remote
United Kingdom

Summary: One of our clients is seeking experienced Customer Service Representatives for a research initiative with a leading global AI company. The role involves leveraging customer service expertise to enhance AI systems that interpret customer support interactions. This position is fully remote and requires a commitment of at least 15 hours per week for approximately 3–4 weeks. Candidates must be based in the US, UK, or Canada and possess strong communication skills.

Key Responsibilities:

  • Use your customer service experience to design and evaluate realistic support scenarios.
  • Provide insights that enhance the accuracy and empathy of AI-driven communication models.
  • Review materials for quality, clarity, and alignment with real-world service standards.
  • Work independently on flexible, asynchronous tasks.

Key Skills:

  • Proven expertise in handling customer interactions across phone, email, or chat.
  • Strong communication and analytical skills with attention to detail.
  • Based in the US, UK, or Canada.

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Job Role: Customer Service Representative

Location: Remote

Role Summary: One of our clients is hiring experienced Customer Service Representatives for a research initiative with a top global AI company. This opportunity allows you to apply your real-world expertise to help improve AI systems that understand customer support interactions and problem resolution.

Key Responsibilities:

  • Use your customer service experience to design and evaluate realistic support scenarios.
  • Provide insights that enhance the accuracy and empathy of AI-driven communication models.
  • Review materials for quality, clarity, and alignment with real-world service standards.
  • Work independently on flexible, asynchronous tasks.

Working Conditions: Fully remote, with flexible scheduling around your availability. Minimum 15 hours per week commitment (duration approximately 3–4 weeks). Requires a desktop or laptop computer (Chromebooks not supported).

Ideal Qualifications: Based in the US, UK, or Canada. Proven expertise in handling customer interactions across phone, email, or chat. Strong communication and analytical skills with attention to detail.

Apply Now!