Customer 360 Architect / Data Architect

Customer 360 Architect / Data Architect

Posted 6 days ago by 1754558745

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Negotiable
Outside
Remote
USA
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Summary: The Customer 360 Architect role involves refining business use cases for Customer 360 and translating them into necessary transactional data sets from CRM and ERP systems. The position requires expertise in data modeling, MDM, and cloud-native architecture to optimize datasets for reporting and AI applications. The architect will lead demos and collaborate with stakeholders to finalize requirements and visualizations. This is a long-term remote position focused on enhancing customer data integration and management.

Key Responsibilities:

  • Understand and further refine business provided use cases for Customer 360 and translate into transactional data sets needed from CRM and ERPs.
  • Understand MDM, CD CDQ in IDMC and apply these concepts while working.
  • Provide data modelling guidance to connect these transactional datasets with Customer Master Golden records.
  • Identify any augmentations required within IDMC C360 MDM in support of driving the larger Customer 360 integration.
  • Optimize the connected Customer 360 dataset for reporting visualizations and AI based conversational agent(s).
  • Help reporting developers with user friendly visualizations for Customer 360.
  • Lead multiple demos and conference room pilot sessions with business stakeholders to refine requirements, finalize wire frames and demo completed visualizations.

Key Skills:

  • Strong understanding of Customer Master concepts, design principles, architecture and data models.
  • Experience with SaaS (cloud Native) architecture and solutions.
  • Experience with Informatica IDMC modules and functionality.
  • Experience with MDM, CD CDQ in IDMC.
  • Hands on experience with database technologies (relational and NoSQL databases).
  • Extensive experience building data models for data lakes and data warehouses.
  • Deep understanding of data lifecycle management, data integration, governance principles.
  • Excellent communication skills leading workshops and demos with senior business stakeholders.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Hello,

Hope you are doing well.

This is Ram from ICS Global Soft. Kindly find the below job description and let me know your availability

Job Title : Customer 360 Architect

Location : Remote

Duration : Long-term

Key Responsibilities:

  • Understand and further refine business provided use cases for Customer 360 (example view Account Receivables for specific Customer hierarchies) and translate into transactional data sets needed from CRM (Salesforce) and ERPs (SAP and Oracle)
  • Understand MDM, CD CDQ in IDMC and apply these concepts while working.
  • Provide data modelling guidance to connect these transactional datasets with Customer Master Golden records (output from C360 MDM)
  • Identify any augmentations required within IDMC C360 MDM in support of driving the larger Customer 360 integration
  • Optimize the connected Customer 360 dataset for reporting visualizations and AI based conversational agent(s)
  • Help reporting developers with user friendly visualizations for Customer 360 (such as Customer hierarchy, Compliance Watch listing, Contracts, Account Receivables etc. )
  • Lead multiple demos and conference room pilot sessions with business stakeholders to refine requirements, finalize wire frames and demo completed visualizations

Required Characteristics:

  • Strong understanding of Customer Master concepts, design principles, architecture and data models
  • Experience with SaaS (cloud Native) architecture and solutions. Ability to drive optimal data architecture connecting CRM, ERPs and Master Data platform
  • Experience with Informatica IDMC (Intelligent Data Management Cloud) modules and functionality
  • Experience with MDM, CD CDQ in IDMC
  • Hands on experience with database technologies (relational databases such as Oracle, SQL Server, PostgreSQL, and/or NoSQL databases such as MongoDB, Cassandra).
  • Extensive experience building data models (conceptual, logical and physical) for data lakes and data warehouses
  • Deep understanding of data lifecycle management, data integration, governance principles, and semantic consistency across heterogeneous environments.
  • Excellent communication skills leading workshops and demos with senior business stakeholders

Desired Characteristics:

  • Experience with IDMC Customer 360 concepts, data models and design principles
  • Experience with MDM, CD CDQ in IDMC
  • Experience with reporting dashboard designs
  • Exposure to Spotfire (reporting tool)
  • Demonstrated experience working across multiple domains, geographies, and functional teams within a hybrid environment.

Educational Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or a related field, with a minimum of 8 years of experience in enterprise data architecture, data modeling, master data management, and database development roles, or an equivalent combination of education and professional experience.
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