CRM Techno Functional Admin with Project Management Experience-Remote

CRM Techno Functional Admin with Project Management Experience-Remote

Posted 2 weeks ago by 1752295979

Negotiable
Outside
Remote
USA

Summary: The role of CRM Techno Functional Admin with Project Management Experience involves overseeing CRM and Power Platform tracks, requiring both technical and functional expertise. The position includes leading a team, managing deployment strategies, and ensuring compliance with organizational policies. A minimum of 10 years of experience is expected, along with a mandatory interview process. Remote work is permitted, but the role is primarily based in Richardson, TX.

Key Responsibilities:

  • Oversee CRM and Power Platform tracks as an Onsite Admin.
  • Lead and manage a team size of 20.
  • Develop and refine deployment methodologies focusing on best practices.
  • Act as the primary point of contact for clients during the deployment phase.
  • Monitor deployment progress, troubleshoot issues, and provide updates to stakeholders.
  • Manage and maintain Office 365 applications and plan migrations.
  • Ensure compliance with organizational policies and industry best practices.
  • Perform routine maintenance tasks such as backups and system updates.

Key Skills:

  • Project Management
  • Power Platform and Dynamics CRM (Functional)
  • Technical knowledge of Power Platform and Dynamics CRM
  • Scrum Master experience (nice to have)
  • Expertise in CI/CD
  • Team leadership and management
  • Strong communication skills
  • Experience with Office 365 applications

Salary (Rate): undetermined

City: Richardson

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Role: CRM Techno Functional Admin with Project Management Experience

Work Location & Reporting Address: Richardson, TX 75082

(Remote work is allowed.)

Must Have Skills: Project Management, Power Platform and Dynamics CRM (Functional)

Nice to have skills: Power Platform and Dynamics CRM (Technical), Scrum Master

Detailed Job Description:
This is for Onsite Admin role to look over the CRM and the Power Platform tracks. The client needs a detailed background check which must be done before onboarding. Resource should have expertise in both Technical and functional knowledge of CRM and Power platform which include Portals, Power Automate, PowerApps. Should be able to lead and manage a team size of 20. Interview is mandatory. Minimum of 10 years of work experience is expected.

Looking for ADMIN and more predominantly as deployment manager around CI/CD,
Lead the deployment strategy for technology solutions, ensuring alignment with project timelines and client expectations.
Expert in CI/ CD
Admin support tickets
Coordinate cross-functional teams, including engineering, QA, and customer support, to facilitate smooth deployment processes.
Develop and refine deployment methodologies, focusing on best practices for efficiency and risk mitigation.
Act as the primary point of contact for clients during the deployment phase, managing communications and ensuring a positive experience.
Monitor deployment progress, troubleshoot issues, and provide timely updates to stakeholders.
Conduct post-deployment reviews to capture lessons learned and improve future deployment strategies.
Manage and maintain Office 365 applications.
Plan and execute Office 365 migrations, upgrades, and integrations with minimal disruption.
Ensure compliance with organizational policies, security standards, and industry best practices.
Collaborate with IT teams and stakeholders to identify requirements and implement effective solutions.
Perform routine maintenance tasks such as backups of critical data and system updates to ensure optimal performance.