crm sales analyst

Summary: We are seeking an experienced IT Solution Architect - CRM (Salesforce) to lead the design, implementation, and support of scalable, enterprise-grade CRM solutions across our client's global organization. The role involves collaboration with commercial teams to capture business requirements and drive the CRM roadmap, delivering innovative solutions in areas such as Account Planning, Customer Segmentation, and Marketing Automation.

Key Responsibilities:

• Lead the design and implementation of CRM solutions using Salesforce.
• Collaborate with commercial teams to gather and analyze business requirements.
• Drive the CRM roadmap and ensure alignment with business objectives.
• Deliver innovative solutions in Account Planning, Customer Segmentation, and Marketing Automation.
• Provide ongoing support and optimization of CRM systems.

Key Skills:

• Proven experience as an IT Solution Architect, specifically with Salesforce CRM.
• Strong understanding of CRM best practices and methodologies.
• Excellent communication and collaboration skills.
• Ability to translate business requirements into technical solutions.
• Experience with Account Planning, Customer Segmentation, and Marketing Automation.

Salary (Rate): 54.00

City: Andover

Country: United States

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT