Education and Experience
- Requires a bachelor's or associate degree in area of specialty or 5-7+ years of experience in the field or a related area.
- Salesforce developer tools including Classes, Triggers and Visualforce to develop custom business logic. (7+ years)
Knowledge, Skills and Abilities
- Lightning Web Components (LWC), including JavaScript, HTML, and CSS, and integrating LWCs with and Salesforce APIs. (7+ years)
- OmniStudio (OmniScripts, FlexCards, Integration Procedures, and DataRaptors) (7+ years)
- Working knowledge of Agentforce and Einstein AI
- Working knowledge of Agentforce and Einstein AI, including agent topics, actions, and prompt configuration.
- Working knowledge of Salesforce Chatter and Marketing Cloud, including journeys, email and SMS communications, and subscriber data management.
- Experience with Salesforce security configurations, including profiles and permission sets.
- Familiar with Salesforce government permitting, licensing, and inspection workflows and objects.
- Current Salesforce certifications (technical focus).
- Knowledge of Salesforce reports, dashboards, data and system management.
- Strong attention to detail and the ability to multi-task and prioritize tasks.
Job Responsibilities
- Designs, configures, and supports Agentforce agents and related Einstein AI capabilities, including topics, actions, prompts, and grounding data, with attention to security, data privacy, and responsible AI practices.
- Configures and supports Salesforce Chatter and Marketing Cloud to enable collaboration and to deliver targeted, compliant communications to licensees, applicants, and the public.
Rate:
Not specified
Location:
Madison
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Mid-Level