CRM Backend Engineer (Braze)
Posted 4 days ago by Fruition Group
Negotiable
Undetermined
Remote
England, UK
Summary: An exciting opportunity for a CRM Backend Engineer to join Monzo on a contract basis, focusing on enhancing customer engagement capabilities using Braze. The role involves working collaboratively within a cross-functional team to develop customer journeys, event triggers, and SDK integrations, while also contributing to Back End services in Go, Java, or Python. Ideal candidates will have a strong background in Braze or similar CRM platforms and be confident in writing production-ready Back End code. This position is set in a fast-paced yet thoughtful engineering environment that values ownership and reliability.
Key Responsibilities:
- Build out Monzo's customer engagement capabilities using Braze.
- Work on customer journeys, event triggers, and SDK integrations.
- Contribute to Back End services in Go, Java, or Python.
- Collaborate with cross-functional teams including marketers, product managers, and engineers.
- Apply customer engagement principles and Real Time messaging in projects.
Key Skills:
- Strong hands-on experience with Braze (customer journeys, event triggers, SDKs, etc.).
- Backend engineering skills in Go, Java, or Python.
- Experience integrating CRM platforms into Back End systems and services.
- Comfortable working in cross-functional teams.
- A good understanding of customer engagement principles and Real Time messaging.
Salary (Rate): undetermined
City: undetermined
Country: UK
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
CRM Backend Engineer (Braze)
Remote, UK
6 Month Contract
An exciting opportunity for a CRM Backend Engineer to join Monzo on a contract basis, working on a key project within their Marketing Engineering team. This is a well-regarded engineering environment where contractors speak highly of the culture - fast-paced but thoughtful, with strong ownership and clean, reliable systems.
As a CRM Backend Engineer, you'll be helping to build out Monzo's customer engagement capabilities using Braze - working on customer journeys, event triggers, and SDK integrations, while also contributing to Back End services in Go, Java, or Python. You'll be part of a cross-functional team that's collaborative, delivery-focused, and open to new ideas.
This is a great fit for someone with a strong background in Braze or similar CRM platforms, who's confident writing production-ready Back End code and wants to play a key role in shaping how Monzo communicates with its users.
CRM Backend Engineer - Key Requirements:
- Strong hands-on experience with Braze (customer journeys, event triggers, SDKs, etc.)
- Backend engineering skills in Go, Java, or Python
- Experience integrating CRM platforms into Back End systems and services
- Comfortable working in cross-functional teams with marketers, product managers, and engineers
- A good understanding of customer engagement principles and Real Time messaging
If you're a CRM focsed Backend Engineer who enjoys combining customer impact with clean Back End design, apply now - the team is ready to move quickly.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.