RESPONSIBILITIES
- Monitor performance of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center
- Operate and maintain critical infrastructure systems (e.g., UPS, generators, HVAC, electrical distribution)
- Perform preventive and corrective maintenance on electrical and mechanical systems
- Perform equipment/facility readings, and critical infrastructure operations and maintenance activities
- Track, monitor, and report key performance indicators, telemetry information systems, and facility data
- Escort contractors, sub-contractors, vendors, and service providers on site, ensuring that all work performed is in accordance with standard practices, procedures, federal/local legislation, and municipal codes
- Support operations through basic channels such as work order ticketing systems, scheduling, root cause analysis, change management, documentation and upkeep of procedures and building management systems
- Learn/assist with root cause analysis, change management processes, documentation, upkeep of procedures and building management systems
- Utilize internal CMMS to complete work order requests for preventative, predictive, and corrective work
- Maintain accurate facility data including rounds, Planned Maintenance work orders, change management processes, etc.
- Assist in response to emergencies and critical issues, as necessary
- Work with site team, according to staffing and situation, towards complete incident mitigation
- Troubleshoot and document technical issues, escalate, as appropriate, and ensure issue resolution with team members
- Work to gain skills during on-the-job training for preventive maintenance and repairs on data center equipment and datacenter operations
- Work shifts to support 24x7 data center operations and have flexibility in work hours to cover other shifts as needed
REQUIREMENTS
- Must hold an OSHA or OSHA-approved NFPA 70E
- Data center experience, or 3+ years of critical infrastructure experience working with the operation of building cooling, electrical, mechanical, building controls, automation, and life safety systems
- Relevant data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- Understand basic electrical and mechanical terminology and theory
- Familiarity with systems like:UPS, generators, AHUs, CRACs, etc.
- Some knowledge of construction techniques, terminology, and documentation (ability to interpret blueprints, one-lines, construction drawings etc.)
- Previous datacenter facilities experience OR 24/7 critical environnment facilities maintenance experience (Hospital, Power Plant, Refinery, Semiconductor)
- Experience with electrical systems in a high availability assembly/manufacturing/critical infrastructure environment such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields
- Able to work a flexible work schedule which could include 12-hour shifts, rotating shifts, 3, 4, or 5 day work weeks
- Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
- Must possess a valid driver's license and reliable transportation for occasional travel between work locations