Crisis Operations Program Manager | $60/hr Remote

Summary: The Program Manager (Crisis Ops) role involves leading the development of crisis response frameworks and incident management processes for AI training. The position requires collaboration with cross-functional teams to enhance operational procedures and improve crisis management practices. The role is remote and offers flexible hours ranging from 10 to 40 hours per week. Strong experience in crisis management and effective communication skills are essential for success in this position.

Key Responsibilities:

• Lead development and refinement of crisis response and incident management rubrics for AI training.
• Design structured tasks and datasets aligned with enterprise crisis workflows.
• Collaborate with cross-functional teams to define and document operational procedures.
• Evaluate and improve structured assessment frameworks for crisis scenario modeling.
• Communicate complex concepts clearly to technical and non-technical stakeholders.
• Analyze incident data to identify gaps and enhance response protocols.
• Promote best practices in crisis management, business continuity, and emergency operations.

Key Skills:

• Strong experience in crisis management, incident response, or business continuity planning.
• Strong expertise in designing and evaluating structured assessment frameworks or rubrics.
• Excellent written and verbal communication skills with attention to detail.
• Ability to make sound decisions under uncertainty in high-stakes environments.
• Strong experience collaborating across remote, cross-functional teams.
• Ability to analyze qualitative and quantitative data for operational insights.
• Strong experience documenting workflows and operational procedures.

Salary (Rate): £60.00/hr

City: undetermined

Country: United Kingdom

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other