LocationBirmingham, Bristol, Darlington, Leeds, Manchester, WolverhamptonAbout The JobJob summaryThis is an exciting time to join the Responsible Industry Division, which oversees developer remediation. After negotiating with the building industry to turn the high-level principles of the 2022 developer pledge into a legally binding commitment, we have now secured over 50 signatures from major developers to developer remediation contracts committing them to over 3Bn of remediation works on their unsafe buildings.Following this great success, we have established an expansive Responsible Actors Scheme to ensure we continue to hold developers to account. Our Correspondence Officers provide a critical function in pulling together our work and translating it into clear, robust and high-quality correspondence products for a range of important stakeholders including the Secretary of State, other Ministers and senior officials as well as wider interest groups.This role involves a high level of Ministerial engagement and public and media interest and provides the central route through which the general public can engage with the Ministry. Successful candidates will enjoy being on top of and alive to a wide range of policy work and be able to convert that into succinct products that meet our customers needs.Job DescriptionAs a Correspondence Officer your core role will be to draft replies to Ministerial and public correspondence, and support policy teams as required.You will: Prepare responses to correspondence from MPs, key stakeholders and members of the public about building safety issues and other issues for which RID has responsibility. Decide which correspondence can be answered using standard lines and which requires bespoke policy input, commissioning and monitoring this input from policy teams where necessary. Self and peer review draft replies, ensuring responses are of the right quality (in terms of content, tone and accurate use of English). Identify and monitor key themes of correspondence. Establish and maintain good working relationships with MHCLG s central correspondence team and with policy teams. Provide support, as necessary, to the wider team.Person specification Excellent communication skills, both spoken and written. Attention to detail, especially when working in a fast-paced environment. Excellent organisational skills and the ability to prioritise effectively. Ability to think strategically to identify gaps and systemic issues. A flexible and inclusive approach to delivery. Comfortable working collaboratively in a policy environment.BenefitsAlongside your salary of 26,464, Ministry of Housing, Communities and Local Government contributes 7,666 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA Civil Service pension with an employer contribution of 28.97%Things you need to knowSelection process detailsAs part of our pre-employment checking process we will be using your CV to confirm your job history. Please note that by providing us with your CV you are consenting to us using the information enclosed as part of the checking process. Unless stated otherwise in the advert, your CV will not form part of the assessment but will be used for information purposes and only shared with the panel at interview stage.Our application system is designed to remove as much bias as possible from the recruitment system this means that a hiring manager does not know your name, your details, see your whole application in one go (or have your CV at review stage unless stated otherwise).Your answers are randomised and chunked up. This means that each assessor views sets of responses to questions, for example all candidates responses to Seeing the Big Picture rather than seeing a candidate s full application. The science behind this is that recruitment can be subject to ordering and fatigue effects and we want to reduce this as much as possible.Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.When writing your application, remember:The assessor won t be reading your answers sequentially. Do not assume that the same assessors will have read all of your answers. If talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on!) At sift, we will be assessingBehaviour (Lead Behaviour): Making Effective DecisionsBehaviour: Managing a Quality ServiceBehaviour: Working TogetherBehaviour: Delivering at PaceThere is a 250 word limit per question.In the event that we receive a large number of applications, we may conduct an initial sift using the lead behaviour listed in the advert. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.The interview will be of a blended nature consisting of the following success profiles elements: Behaviours: Making Effective Decisions, Managing a Quality Service, Working Together, Delivering at PaceStrengthsThe strength based questions will require natural responses from the candidates.In the full campaign we will test the below Success Profile Elements:Behaviours: Making Effective Decisions, Managing a Quality Service, Working Together, Delivering at PaceStrengths: YesWe do not consider direct CV applications to our Recruitment mailbox you must apply for this role via the application link on Civil Service JobsPlease note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign.EO salaryThe salary for this role is 26,464 (National). For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable. If you apply for a role that requires a transfer of location, for example if you are transferring from London to a National location, your salary will be adjusted in accordance with our policy on transfer between HQ pay ranges. BENEFITS :Transfers across the Civil Service on or after 4 October 2018:Any move to MHCLG from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.ukFor further information about the benefits available to MHCLG employees, please see the attached Candidate Pack.GEOGRAPHICAL LOCATION:LeedsBirminghamBristolManchester Wolverhampton Darlington* There may be opportunities for candidates to work flexibly depending on the business needs. This will be discussed with the vacancy manager on a case-by-case basis if you are successful for the role.Please note: The Darlington Economic Campus (DEC) is a pioneering new cross-government hub which will bring together people across departments and public organisations to play an active role in the most important economic issues of the day. The work of the Campus will make a real difference to people both across the UK and internationally. There will be substantial career opportunities and exciting prospects - a career at the Campus means you will be working at the heart of Government, with access to the benefits and fantastic opportunities offered by the civil service.For further information on the DEC, please take a look at the attached DEC candidate pack.SIFT AND INTERVIEW DATES :Sifting is envisaged to take place w/c 14th October 2024 with interview dates to be confirmed. All interviews are currently being held remotely via videocall. Reserve List In the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details in a reserve list for a period of 6 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact recruitment@communities.gov.uk to be removed from the reserve list.Candidate Pack InformationPlease see attached Candidate pack for further information. Before starting your application it s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the MHCLG candidate pack regarding nationality requirements and rules Internal Fraud DatabaseThe Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned. The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or who would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to MHCLG as a participating government organisations. MHCLG then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented.For more information please see - Internal Fraud RegisterFeedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality RequirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Gladys Odoemelam Email : gladys.odoemelam@communities.gov.uk Recruitment team Email : recruitment@communities.gov.uk











Show more















Show less