Contract: Technical Business Analyst - 6 Months, Fully Remote - Outside IR35

Summary: In this role, the Technical Business Analyst will gather, analyze, and document business and technical requirements for OSS/BSS systems while collaborating with stakeholders and vendors. The position focuses on translating business needs into technical deliverables to support operational improvements and strategic initiatives. The role is fully remote and classified as outside IR35, with a contract duration of six months.

Key Responsibilities:

• Elicit and document detailed business and technical requirements across OSS/BSS systems.
• Analyse current processes, workflows, and data flows to identify improvement opportunities.
• Translate business requirements into user stories, functional specifications, and technical features.
• Work closely with engineering teams, PMO, and vendors to support delivery.
• Support process design, change initiatives, and system implementations.
• Contribute to testing, validation, and acceptance activities.
• Maintain clear documentation across requirements, processes, and project deliverables.
• Support regulatory and compliance considerations where required.

Key Skills:

• Experience as a Technical Business Analyst within telecoms/OSS-BSS environments.
• Strong capability in business process mapping (BPM/BPR) and requirements documentation.
• Experience working with enterprise systems such as CRM (eg Salesforce) and integration platforms (eg MuleSoft).
• Understanding of API-led integration and data requirements analysis.
• Experience supporting change management, vendor engagement, and delivery teams.
• Knowledge of telecoms regulatory frameworks (eg Ofcom) and data compliance (GDPR).
• Strong analytical, communication, and stakeholder management skills.
• Ability to work independently in a remote/distributed team environment.

Salary (Rate): £500 daily

City: undetermined

Country: UK

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Technical Business Analyst - 6 months, Fully Remote - Outside IR35

Role Overview

In this role, you will gather, analyse, and document business and technical requirements across OSS/BSS systems and related platforms. You will work closely with stakeholders, engineers, and vendors to translate business needs into clear technical deliverables, supporting both operational improvements and strategic change programmes.

Key Responsibilities

• Elicit and document detailed business and technical requirements across OSS/BSS systems.
• Analyse current processes, workflows, and data flows to identify improvement opportunities.
• Translate business requirements into user stories, functional specifications, and technical features.
• Work closely with engineering teams, PMO, and vendors to support delivery.
• Support process design, change initiatives, and system implementations.
• Contribute to testing, validation, and acceptance activities.
• Maintain clear documentation across requirements, processes, and project deliverables.
• Support regulatory and compliance considerations where required.

Skills & Experience

• Experience as a Technical Business Analyst within telecoms/OSS-BSS environments.
• Strong capability in business process mapping (BPM/BPR) and requirements documentation.
• Experience working with enterprise systems such as CRM (eg Salesforce) and integration platforms (eg MuleSoft).
• Understanding of API-led integration and data requirements analysis.
• Experience supporting change management, vendor engagement, and delivery teams.
• Knowledge of telecoms regulatory frameworks (eg Ofcom) and data compliance (GDPR).
• Strong analytical, communication, and stakeholder management skills.
• Ability to work independently in a remote/distributed team environment.

Contract Details

• Location: Remote
• Duration: 6 months
• Daily Rate: £400-£500 per day Outside IR35

Technical Business Analyst - 6 months, Fully Remote - Outside IR35