Summary: In this role, the Software Solutions Architect will define and deliver comprehensive solution architecture for Salesforce Communications Cloud and integrated OSS/BSS platforms. The position requires producing high-quality design documentation, leading architecture governance, and collaborating with various teams to ensure scalable and consistent solutions. The role is focused on maintaining architectural standards and improving internal engineering capabilities. This is a contract position for an initial duration of six months, classified as outside IR35.
Key Responsibilities:
- Design end-to-end solutions across Salesforce Communications Cloud (SFCC) and OSS/BSS platforms.
- Produce HLD and LLD documentation suitable for Architecture Review Board and delivery teams.
- Define and govern integration architecture including APIs, connectors, and dependency mapping.
- Lead architecture reviews and provide technical assurance across internal and vendor-delivered solutions.
- Establish design standards covering security, performance, availability, and monitoring (SPAM principles).
- Collaborate with multiple squads to ensure consistency across architecture, integration, and delivery.
- Maintain architecture artefacts including dependency maps, integration flows, and design documentation.
- Support knowledge transfer and improve internal engineering capability.
Key Skills:
- Strong experience as a Solution Architect within telecoms/ISP/OSS-BSS environments (essential).
- Proven expertise in Salesforce Communications Cloud (Industries Cloud) and platform architecture.
- Strong experience designing integration architectures (APIs, MuleSoft, OSS/BSS integrations).
- Proven track record producing high-quality HLD/LLD designs for governance and delivery.
- Experience with CI/CD pipelines, SFDX, and source-driven development models.
- Strong understanding of architecture governance processes (Design Authority, ARB, CAB).
- Ability to work across vendors and teams with strong stakeholder management and communication skills.
Salary (Rate): £500 per day
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Contract: Software Solutions Architect - Initial 6 months - Outside IR35
Role Overview
In this role, you will define and deliver end-to-end solution architecture across Salesforce Communications Cloud and integrated OSS/BSS platforms. You will produce high-quality HLD/LLD designs, lead architecture governance, and ensure solutions are scalable, traceable, and aligned with enterprise standards. The role involves close collaboration with engineering teams, vendors, and architecture forums to ensure consistent and high-quality delivery.
Key Responsibilities
- Design end-to-end solutions across Salesforce Communications Cloud (SFCC) and OSS/BSS platforms.
- Produce HLD and LLD documentation suitable for Architecture Review Board and delivery teams.
- Define and govern integration architecture including APIs, connectors, and dependency mapping.
- Lead architecture reviews and provide technical assurance across internal and vendor-delivered solutions.
- Establish design standards covering security, performance, availability, and monitoring (SPAM principles).
- Collaborate with multiple squads to ensure consistency across architecture, integration, and delivery.
- Maintain architecture artefacts including dependency maps, integration flows, and design documentation.
- Support knowledge transfer and improve internal engineering capability.
Skills & Experience
- Strong experience as a Solution Architect within telecoms/ISP/OSS-BSS environments (essential).
- Proven expertise in Salesforce Communications Cloud (Industries Cloud) and platform architecture.
- Strong experience designing integration architectures (APIs, MuleSoft, OSS/BSS integrations).
- Proven track record producing high-quality HLD/LLD designs for governance and delivery.
- Experience with CI/CD pipelines, SFDX, and source-driven development models.
- Strong understanding of architecture governance processes (Design Authority, ARB, CAB).
- Ability to work across vendors and teams with strong stakeholder management and communication skills.
Contract details
- Location: Fully remote
- Duration: Initial 6 month contract
- Day Rate: £400-£500 per day (Outside of IR35)
Contract: Software Solutions Architect - Initial 6 months - Outside IR35