More About Your Role
As our Contract Performance Manager, you'll play a key role in ensuring our contractor partners deliver safe, high-quality and value for money services across our Repairs Operations function.
Working closely with Procurement, Finance, Field Operations and wider operational teams, you'll monitor contractor performance, challenge costs, review KPIs and help maximise service delivery for our customers.
You'll support the development of procurement strategies and contractor frameworks, lead tender and mini-tender activities, and ensure contract management processes are consistently applied.
You'll also contribute to budgeting and financial planning, identify risks and opportunities, scrutinise contractor charging, and provide insight through performance reporting.
Working alongside the Head of Contractor Management, you'll help drive continuous improvement across systems, processes and policies while ensuring compliance with regulatory, statutory and health and safety requirements.
Essential Criteria
- Proven experience managing contractor performance, quality and costs within a construction, repairs, housing or related environment.
- Strong experience in contract management, project management, programme management and budget control.
- Demonstrable experience supporting procurement, tender evaluations and contractor framework management.
- Knowledge of contract law, construction contracts and associated pricing and payment arrangements.
- Degree-level qualification in a relevant discipline, or equivalent extensive professional experience.
More About You
You're a commercially minded contract management professional who enjoys using data, insight and performance measures to improve service delivery.
You have strong experience managing contractors and can confidently balance quality, compliance and cost considerations while maintaining a customer-first approach.
You'll have a methodical and analytical approach, with the ability to identify risks, review financial performance and challenge areas that do not represent value for money.
Ideally, you'll bring knowledge of contract and cost management systems, an understanding of construction-related contracts and professional membership of a relevant chartered body.
You'll be comfortable working with a range of stakeholders and contributing to continuous improvement initiatives across a complex operational environment.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
Pension with matched contributions up to 7%
Bonus scheme for colleagues at 2%
35 days holiday (including bank holidays) with the option to buy or sell days
Healthcare cashback plan for everyday medical costs, with private GP and health support services available
Comprehensive wellbeing support including counselling, flu jabs, our Employee Assistance Programme (EAP) and access to our Wellbeing Hub, supporting your mental, physical and financial wellbeing
Access to Our Place Rewards, offering discounts and savings on groceries, travel, shopping, home products and other lifestyle purchases
Ongoing training, professional qualifications, internal development programmes and career progression opportunities
Recognition programmes including Star Awards and Colleague Awards, celebrating achievements and recognising great work
Strong focus on inclusion, wellbeing and colleague engagement
Free membership to Places Gyms
Life Assurance to provide financial security for your loved ones, alongside access to will writing services to help you plan for the future with confidence.
What's next?
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role.
Safeguarding
At Places for People, safeguarding is everyone's responsibility.
We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability.
Armed Forces
We are proud to support the Armed Forces Covenant.
Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.
Disability Confident
We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer.
This helps us to successfully employ and retain people with disabilities and health conditions.