Content Writer

Role Description

Write a variety of both short-form and long-form content for clients, including blog articles, webinars and presentations, web content, infographics, brochures, infographics, video scripts, and guides.

Become a product SME, gaining a deep knowledge of specific policy topic areas as required.

Collaborate internally and with the client across account, design, strategy, policy, and content teams to uncover customer and business needs, then translate them into engaging partner, leadership, and customer materials.

• Determine story structure and tone as necessary to address intended audiences and end goals.
• Review both peer- and client-written content and provide constructive feedback that advocates for quality, client style, and comprehension.
• Proofread all deliverables from initial development through final stages to ensure quality and error-free work at every step.
• Review client and peer feedback and address it through revisions of content.
• Present, and if necessary, defend content decisions and recommendations.
• Participate in content strategy and editorial meetings.

Here s what you need:

• 5+ years of professional copywriting experience with writing samples or a portfolio of work
• Experience working with tracked changes in Word and working in drafting templates
• Experience using client style guides and reference materials, such as Chicago Manual of Style and AP Stylebook
• Experience with cross-functional teams in an Agile environment

Bonus if you have experience:

• Creating or working with content strategy, including content audits, creative briefs, and messaging frameworks
• Analyzing high-level government policy and translating those ideas for audiences in easy-to understand, accurate, and effective language.
• Working with plain language
• Utilizing AI tools that simplify content workflow.