Content Management Developer (ECM and CCM)

Job Summary

We are seeking an experienced Content Management Developer with strong hands-on expertise in Enterprise Content Management (ECM), Customer Communications Management (CCM), or enterprise document-generation platforms.

The ideal candidate will have experience developing and maintaining document templates, implementing dynamic content-generation logic, integrating enterprise applications, and supporting document-processing workflows.

Key Responsibilities

• Design, develop, configure, and maintain document and content templates using enterprise content management and document-generation platforms.
• Develop dynamic document composition solutions using variable data, conditional logic, reusable components, and data-driven content.
• Implement document-generation workflows to support enterprise business processes and customer communications.
• Develop and maintain XML and XSLT transformations to process, format, and structure data for document generation.
• Implement application and template logic using JavaScript or similar scripting technologies.
• Integrate document-generation platforms with enterprise applications and external systems using RESTful APIs and other integration mechanisms.
• Analyze business and technical requirements and translate them into scalable content-management solutions.
• Troubleshoot document-generation issues, investigate defects, perform root-cause analysis, and implement corrective actions.
• Collaborate with business analysts, architects, developers, QA teams, and other stakeholders to ensure solution quality and successful delivery.
• Support application development, testing, deployment, maintenance, and production troubleshooting activities.
• Follow established software development lifecycle (SDLC) processes, coding standards, documentation practices, and deployment procedures.
• Apply cloud-native architecture and deployment concepts where applicable to enterprise content solutions.

Mandatory Technical Skills

• 8+ years of experience in Enterprise Content Management (ECM) or related enterprise document-management and generation technologies.
• 3+ years of experience in Customer Communications Management (CCM).
• Hands-on experience with ECM, CCM, or enterprise document-generation platforms.
• Strong experience in document composition, template development, and automated document generation.
• Expertise in dynamic and variable content generation, conditional logic, and variable data processing.
• Strong knowledge of XML and XSLT for data transformation and document processing.
• Experience with JavaScript or similar scripting technologies.
• Understanding of RESTful APIs, system integrations, and application connectivity.
• Experience supporting document-processing workflows, debugging, troubleshooting, and root-cause analysis.
• Knowledge of application development, deployment processes, and SDLC practices.
• Familiarity with cloud-native architecture and deployment concepts.
• Strong analytical, communication, and problem-solving skills.