£300 Per day
Outside
Remote
London, UK
Summary: The role of Content Designer involves creating user-centered content for digital services within the UK public sector, specifically aligned with Government Digital Service (GDS) standards. The position requires collaboration with multidisciplinary teams to ensure content is clear, accessible, and meets user needs. The ideal candidate will have a strong background in public sector content design and experience with GDS principles. This is a remote position based in the UK, classified as outside IR35.
Key Responsibilities:
- Design and deliver user-centred content for digital services across the public sector
- Apply GDS content principles, the Service Standard and content patterns consistently
- Work closely with user researchers, interaction designers, developers and policy teams
- Turn complex legislation, policy and processes into clear, accessible content
- Use research, data and analytics to iterate and improve content
- Create and maintain content models, taxonomies and style guidance
- Support service assessments and contribute to continuous improvement
Key Skills:
- Proven experience as a Content Designer in the public sector
- Strong knowledge of GDS standards, the Service Manual and GOV.UK style guidance
- Experience working on services at Alpha, beta and live
- Excellent writing and editing skills, with a focus on plain English and accessibility
- Confidence working with stakeholders and challenging content constructively
- Understanding of WCAG accessibility requirements and inclusive design
Salary (Rate): £300 per day
City: London
Country: UK
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: Other
Content Designer (Public Sector/GDS)
Remote (UK)
Outside IR35
£300 per day
About the role
We're looking for an experienced Content Designer with a strong background in the UK public sector and GDS-aligned services to help design clear, accessible, user-centred content for complex services.
You'll work as part of a multidisciplinary team, shaping content from discovery through to live, ensuring it meets user needs, business goals and Government Digital Service (GDS) standards.
What you'll do
- Design and deliver user-centred content for digital services across the public sector
- Apply GDS content principles, the Service Standard and content patterns consistently
- Work closely with user researchers, interaction designers, developers and policy teams
- Turn complex legislation, policy and processes into clear, accessible content
- Use research, data and analytics to iterate and improve content
- Create and maintain content models, taxonomies and style guidance
- Support service assessments and contribute to continuous improvement
What we're looking for
- Proven experience as a Content Designer in the public sector
- Strong knowledge of GDS standards, the Service Manual and GOV.UK style guidance
- Experience working on services at Alpha, beta and live
- Excellent writing and editing skills, with a focus on plain English and accessibility
- Confidence working with stakeholders and challenging content constructively
- Understanding of WCAG accessibility requirements and inclusive design
Nice to have
- Experience working on GOV.UK or local government platforms
- Familiarity with content management systems and design systems
- Experience supporting or preparing for GDS service assessments