Communications & Change Management Lead

RESPONSIBILITIES

• Kforce has a client in Chicago, IL that is seeking a Communications & Change Management Lead.
• Duties:
• Develop and execute a comprehensive Organizational Change Management strategy aligned with the overall transformation roadmap and business objectives
• Lead stakeholder identification, analysis, and engagement across multiple business units, functions, geographies, and leadership levels
• Conduct change impact and organizational readiness assessments to identify affected stakeholder groups, risks, dependencies, and adoption challenges
• Develop detailed change, communications, engagement, and adoption plans to support major transformation milestones
• Create and manage executive and enterprise communications, including leadership messaging, presentations, talking points, announcements, FAQs, transformation updates, and stakeholder materials
• Partner with executive sponsors and program leadership to build visible sponsorship and alignment throughout the transformation
• Translate complex technical initiatives into clear, business-focused communications that explain what is changing, why it matters, and how employees and business teams will be impacted
• Develop targeted communication strategies for different stakeholder groups based on their needs, level of impact, and role in the transformation
• Partner with business and technology leaders to identify and address resistance, adoption risks, change fatigue, and organizational barriers
• Lead organizational readiness activities to ensure impacted teams are prepared for technology and process changes prior to implementation
• Define and coordinate training and enablement strategies, working with subject matter experts and functional teams to ensure users have the knowledge and resources needed for successful adoption
• Establish feedback mechanisms and adoption metrics to monitor engagement, readiness, and change effectiveness

REQUIREMENTS

• 8-12+ years of experience leading organizational change management, communications, stakeholder engagement, or transformation initiatives within large enterprise environments
• Proven experience developing and executing end-to-end OCM and change strategies
• Strong experience conducting stakeholder analyses, change impact assessments, organizational readiness assessments, and adoption planning
• Demonstrated ability to develop polished executive-level communications and presentations
• Experience building communications plans and delivering messaging across large, diverse employee populations
• Experience developing or coordinating training, readiness, and user adoption programs
• Strong executive presence and ability to influence senior leaders and stakeholders without direct authority
• Ability to translate highly technical concepts into clear, concise, business-oriented messaging
• Demonstrated ability to operate successfully within complex, matrixed, global organizations
• Experience coordinating across internal technology teams, business functions, leadership teams, and third-party implementation partners
• Excellent written, verbal, presentation, facilitation, and interpersonal communication skills
• Ability to manage ambiguity, competing priorities, and changing transformation timelines
• Demonstrated experience supporting major enterprise technology transformations, such as:
• Cloud migrations
• ERP implementations or consolidations
• Infrastructure modernization
• Enterprise platform transformations
• Large-scale technology or operating-model changes