Commercial Analytics Manager - The Role
The Commercial Analyst & Support Manager is responsible for providing robust commercial analysis, evaluation and reporting on the venues and group performance in Revenue Management, Sales and overall Commercial indicators to enable the revenue management and sales teams to make informed and effective decisions.
Alongside working with our Operations and HR Teams to deliver a full 360 analytics approach.
To oversee the implementation process for Delphi and its integration into the business as a reporting platform for revenue, finance & sales reporting.
To report, analyse and present The Jockey Club Experiences performance from a Revenue, Sales & Finance perspective to senior management within the organisation.
Design & deliver impactful analysis based on robust economic, financial & statistical analysis.
To deliver daily, weekly, monthly commercial reporting within agreed framework to all key stakeholders in the business with relevant recommendations if appropriate.
Develop analytical models to evaluate the impact of different scenarios, assisting in the business decision making process.
Interact directly with the venue teams across the business, in order to deliver valuable business insight and highlight areas of opportunity.
Contribute towards developing, publishing & monitoring KPI's to measure success & efficiency.
Make tactical recommendations to improve the Revenue & Sales Team's performance based on KPI's & data analysis to continue to drive the business forward.
Act as the analysis & data expert, with full ownership of the management of Delphi including any business enhancements needed over time.
To support the central finance team in developing the annual budget model for the venues and provide historical revenue & profit performance to aid the decision-making process.
Attend Commercial reviews & any relevant meetings to present results & analysis to the Senior Leadership team & Venue teams as required.
Company Standards
To attend any group, company and training meetings as required.
To be dressed in a smart and professional manner in conjunction with the Standards stated in your handbook.
To comply with all health and safety legislation.
To be a valued member of member of The Jockey Club Experience team, helping and advising colleagues where required, promoting the image of the group and that of the Company at all times.
To comply with any reasonable request from the Group C&E Sales Manager.
What we're looking for
Relevant experience in a regional or national analyst role within the Hospitality industry.
Enthusiastic, motivational, someone who strives for excellence Sets high personal performance standards.
Someone who takes the initiative and drives for results.
Sets high personal performance standards.
Organised, able to make robust judgments and prioritise.
Honest, transparent and consistent Gain and hold the respect of others.
Have a flexible approach with a "can do" attitude.
A good track record of driving world class performance Strong commercial experience.
Ability to monitor and challenge the use of processes.
Excellent presentation, communication and relationship building skills.
Be passionate about food, beverage and service.
What you'll get in return
Competitive salary with bonus and full company benefits
23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
Mental health support: 24/7 Employee Assistance Programme
Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave
Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
Development opportunities: Professional subscriptions, ongoing training and structured career pathways
Meals on duty included
Why Join Us?
Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong.
Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues.
Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.