Clinical Support Lead (Temp-to-Hire position)

Summary: The Lead Clinical Support Specialist at Arine will oversee a clinical team focused on enhancing patient engagement and medication management outcomes. This role involves strategic collaboration with clinical leadership and managing a dedicated support team to achieve high-quality results in Medicare measures. The position is integral to driving operational excellence and ensuring compliance with healthcare standards. The ideal candidate will possess strong leadership and analytical skills to navigate complex clinical environments.

Key Responsibilities:

• Support oversight of goals, progress, and resource allocation of an Arine full-service clinical project
• Develop intervention strategies to optimize medication utilization, achieve quality measures, and other established goals
• Manage team productivity and timelines to ensure goals are met
• Ensure quality assurance standards are met
• Represent Arine’s Clinical Care team at customer meetings, as well as lead internal staff meetings
• Hire, train, and schedule team members and help lead in the growth and development of the team
• Manage and conduct performance reviews for assigned team members
• Respond to questions by patients, providers, and other professional personnel and team members
• Comply with all company policies and state and federal rules and regulations

Key Skills:

• At least 12 months experience in a Clinical Support role on Adherence or MTM projects, with a track record of excellence and demonstrated leadership (required)
• Team management and or coaching experience
• Excellent analytical skills
• Ability to quickly problem solve and triage both clinical and operational situations
• Ability to organize and set priorities which accurately reflect the relative importance of job responsibilities
• Excellent communication and project management skills
• Ability to engage with the patients, promote adherence and treat patients with empathy and compassion
• Strong grasp of standard workflows for medication adherence
• Ability to apply judgment and make informed decisions in order to work independently and meet deadlines
• Ability to work effectively within a team and foster effective working relationships and build consensus
• Eagerness to learn new skills in a fast-paced, dynamic environment
• Strong computer skills, including facility with Microsoft Word, Excel, Google Spreadsheets, and Google Documents

Salary (Rate): undetermined

City: undetermined

Country: United States

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other