Client Print Application Software Support Specialist

Role Summary

The Client Print Application Software Support Specialist is responsible for supporting, maintaining, and enhancing the Client Print Infrastructure, excluding Mainframe print.

This role provides technical ownership for print-related server and client software, output management platforms, print workflows, printer drivers, firmware, monitoring, troubleshooting, upgrades, and vendor coordination.

The position requires strong infrastructure support experience, hands-on knowledge of Linux and Windows server environments, and the ability to work across application, infrastructure, business, and vendor teams to ensure stable and reliable print services.

Key Responsibilities

• Proactively support the Client Print Infrastructure, including print-related application software, servers, support servers, and related management platforms.
• Design, maintain, and support Client Print Infrastructure across Linux and Windows server environments.
• Administer and support Linux-based print applications including VPSX output management, Intelligent Document Bundling, and LRS Transforms.
• Administer and support Windows-based print application platforms including Web JetAdmin, HP Security Manager, PageCenterX, Innovate Audit & Reporting, MFPsecure, PMA2, PDDT, and Gateway services.
• Implement, maintain, upgrade, and troubleshoot server-side print software and application server software.
• Implement, maintain, and support client-side print software including PDM, PPM, VPSX Windows Client/Impress, LRSDMON, and SwiftView.
• Perform Server Type Owner responsibilities, including ownership documentation, configuration management, liaison activities with business partners, Linux OS patch coordination, Windows monthly maintenance coordination, and implementation of required issuance packages/task sequences.