Negotiable
Undetermined
Remote
United Kingdom
Summary: The Key Account Manager role at Catalyst Consulting is a client-facing position focused on managing communication, project coordination, and operational excellence for high-growth B2B companies. The successful candidate will act as the primary point of contact for US-based clients, ensuring clear communication and accountability in performance marketing efforts. This role requires strong organizational skills and the ability to manage multiple accounts effectively. It is not entry-level and demands a proactive approach to client management and internal operations.
Key Responsibilities:
- Act as the primary point of contact for assigned US-based clients
- Lead client communication via Slack, email, and scheduled calls
- Translate strategy into clear updates clients understand
- Own project management inside ClickUp
- Create, manage, and enforce timelines, tasks, and priorities
- Coordinate between performance marketers, strategists, and leadership
- Maintain documentation, notes, and assets in Google Drive
- Ensure Slack communication is structured, actionable, and professional
- Understand the fundamentals of performance marketing
- Work inside HubSpot to track pipeline status and support reporting
Key Skills:
- Near-native or native-level English (written and spoken)
- Experience working directly with US-based clients
- Strong project management background
- Hands-on experience with ClickUp, Slack, Google Drive, and HubSpot
- Ability to manage multiple accounts simultaneously
- Foundational understanding of performance marketing
Salary (Rate): 40,000 GBP yearly
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: Mid-Level
Industry: Other
Key Account Manager 100% Remote. Catalyst Consulting is a boutique, revenue-centric performance marketing consultancy. We work with a small number of high-growth B2B companies and take full ownership of pipeline and revenue outcomes — not vanity metrics. This role is client-facing. This role is not entry-level. This role is not for someone who struggles with communication, ownership, or organization.
We are hiring a Key Account Manager to own client communication, project coordination, and operational excellence across Catalyst accounts. You are the connective tissue between strategy, execution, and the client.
The Role (Read This Carefully) This role exists because great performance marketing fails without clear communication, structure, and accountability. You will own the client relationship and internal coordination, ensuring nothing slips, nothing gets miscommunicated, and nothing is reactive. You are not here to “check in.” You are here to run accounts operationally.
What You’ll Actually Do
Client Ownership
- Act as the primary point of contact for assigned US-based clients
- Lead client communication via Slack, email, and scheduled calls
- Translate strategy into clear updates clients actually understand
- Set expectations clearly and proactively — no surprises
Project & Workflow Management
- Own project management inside ClickUp
- Create, manage, and enforce timelines, tasks, and priorities
- Coordinate between performance marketers, strategists, and leadership
- Ensure deliverables are on time, correct, and aligned with strategy
Internal Operations
- Keep accounts running cleanly and predictably
- Maintain documentation, notes, and assets in Google Drive
- Ensure Slack communication is structured, actionable, and professional
- Flag risks, blockers, or scope issues before they become problems
Performance Context (Not Execution)
- Understand the fundamentals of performance marketing
- Speak intelligently about: Funnels Lead quality Pipeline Paid media performance (high level)
- You will not run ads, but you must understand what’s happening well enough to manage clients confidently
CRM & Process
- Work inside HubSpot to: Track pipeline status Understand lead flow and sales feedback Support reporting and client conversations Ensure marketing and sales alignment stays tight
This Role Is For You If…
- You have near-native or native-level English (written and spoken)
- You have experience working directly with US-based clients
- You are calm, organized, and extremely clear in communication
- You think in systems, timelines, and priorities
- You take ownership naturally and don’t wait to be told what to do
- You’ve worked in fast-moving, high-expectation environments
- You enjoy being the person who keeps everything running smoothly
This Role Is NOT For You If…
- Your English is conversational but not professional-level
- You struggle to lead calls or push back when needed
- You need constant direction or reassurance
- You dislike process, documentation, or structure
- You want to “ease into” responsibility
- You are primarily looking for a creative or execution role
Required Experience
- Near-native / fluent English (written + spoken)
- Experience working with US-based clients
- Strong project management background
- Hands-on experience with: ClickUp Slack Google Drive HubSpot
- Ability to manage multiple accounts simultaneously
- Foundational understanding of performance marketing strongly preferred
- Paid media Funnels Pipeline and revenue concepts
Compensation & Benefits
Target Salary: 40,000 GBP
100% Remote
Flexible schedule — outcomes matter, not hours
Unlimited PTO
Mental health days encouraged
Work directly with a high-performing, senior team
No fluff, no politics, no chaos
How to Apply (IMPORTANT)
We expect a high volume of applications. We will only review candidates who follow these instructions. To apply: Send an introductory email to chris@catalystconsulting.services Attach your resume Include a short Loom video explaining: Your experience working with US-based clients Your project management background Why you believe you’d excel in a high-ownership account management role Applications that do not follow this process will not be reviewed.