Claim Representative

Summary: The Claim Representative role is focused on managing general liability claims, requiring technical expertise in handling complex cases. The position emphasizes strong communication and organizational skills, along with a commitment to customer service and conflict resolution. The role is remote and involves collaboration with teammates to enhance problem-solving capabilities.

Key Responsibilities:

• Manage general liability claims with a focus on high complexity
• Utilize software programs effectively for claims management
• Communicate clearly and negotiate effectively with clients and teammates
• Provide leadership and advanced expertise to fellow claim handlers
• Maintain a high level of performance and achievement
• Obtain and maintain state-required certification exams and adjusting licenses
• Support conflict resolution and customer service initiatives

Key Skills:

• Relevant experience managing general liability claims
• Technical expertise in high complexity claims
• Strong computer proficiency
• Excellent oral and written communication skills
• Time management and organizational skills
• Effective customer service skills
• Conflict management skills
• Leadership abilities among claim handlers
• State required certification exams and adjusting licenses
• JD, SCLA or CPCU designation is a plus

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other