Citrix Admin
Posted 7 days ago by 1754461789
Negotiable
Outside
Remote
USA
Summary: The Citrix Admin role involves providing advanced technical support for Citrix and XenApps server environments, ensuring optimal performance of VDI platforms, and addressing client inquiries. The position requires collaboration with team members and participation in client meetings to maintain high levels of client satisfaction. The role also includes deploying and supporting core Microsoft services. The candidate must be a technical Subject Matter Expert in the environment and possess strong communication skills.
Key Responsibilities:
- Providing level-2 and level-3 technical support for Citrix / XenApps server environment
- Monitoring of VDI platform with various client tools (Netscaler, ControlUP)
- Supporting VDI End-User Sessions and VDI Stack
- Ensuring virtual sessions are working as intended
- Handling IT-VDI related requests or inquiries received by client helpdesk
- Ensuring all Citrix platform server systems under management have updated software patches
- Providing XenDesktop Broker support including VDI monitoring and alerting
- Ensuring high levels of client satisfaction for supported products/solutions
- Addressing all technical questions around VDI and Citrix
- Participating in client meetings to update team members
- Deploying and supporting core Microsoft services (AD, ADFS, DNS & DHCP, WSUS, Group Policy)
Key Skills:
- Advanced system testing tool knowledge & experience
- Strong technical experience with Citrix Xen Desktop, Citrix Xen Server, and Microsoft Windows infrastructure
- Ability to work well within a team environment
- Experience with Workflow analysis
- Technical collaboration for client problem solving
- Ability to apply best practices for maximum production
- Ability to provide one-on-one training to teammates
- Effective communication skills (written and oral)
- Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering
- Adaptable, flexible, and self-motivated with strong technical and problem-solving skills
- Citrix Administration Certification (preferred)
- Ability to analyze and troubleshoot systems in a critical environment
- Self-starter demonstrating willingness to resolve ambiguity and conflict within complex VDI environment
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Citrix Admin-Remote
Responsibilities :
* Providing level-2 and level-3 technical support for Citrix / XenApps server environment
* Monitoring of VDI platform with various client tools Netscaler, ControlUP)
* Support will include:
* VDI End-User Sessions
* VDI Stack
* Level-2 management and technical support
* Ensuring virtual sessions are working as intended
* Handling IT- VDI related requests or inquiries received by client helpdesk
* Ensuring all Citrix platform server systems under management have updated software
patches
* XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware
applications which are responsible for delivery of the virtualized desktop or applications
* Ensure high levels of client satisfaction for the products/solutions which are supported
* Addresses all technical questions around VDI and Citrix
* Participate in client meetings to update team members
* Ability to be the technical Subject Matter Expert within the Environment
* Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group
Policy.
Qualifications Skills, Experience & Qualifications :
* Advanced system testing tool knowledge & experience
* Strong technical experience with the following technologies:
* Citrix Xen Desktop
* Citrix Xen Server
* Microsoft Windows infrastructure.
* Ability to work well within a team environment
* Experience with Workflow analysis
* Technical collaboration for client problem solving
* Ability to apply best practices to ensure maximum amount of production
* Ability to provide one-on-one training to teammates
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- Effective communication skills (written and oral).
- Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering
- Team member training.
- Adaptable, flexible, and self-motivated with strong technical and problem solving skills.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- Citrix Administration Certification
- Ability to effectively communicate with large or small groups of people through written or spoken communication
- Ability to analyze, use structured problem solving and available tools to troubleshoot
systems in a critical environment, identify root cause, create action plans, and resolve
issues Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems.
- Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex VDI environment.
team members to maintain currency in
the VDI environment;