Cisco UCS platform Expert - Remote / Oakland, CA (Candidate must be in California)

Summary: The Cisco UCS Platform Expert role requires a highly experienced professional to provide dedicated technical expertise on the Cisco UCS platform and related data center technologies, including VMware virtualization. The position involves incident resolution, proactive updates, and technical assistance for various tiers of support. The candidate must be located in California and will work remotely while collaborating closely with PG&E.

Key Responsibilities:

• Provides dedicated full-time technical expertise regarding the Cisco UCS platform and other DC platforms to include VMware Virtualization technologies.
• Represents PG&E as a key contact for product information and can provide incident/issue resolution for Tier 1-3 tickets and can provide assistance with driving Tier 4 tickets for OEM facilitation.
• Can provide proactive information to PG&E regarding recommended patches, updates, and configurations and can execute change events as required by PG&E.
• Provides QBR summary updates.
• Provides technical assistance and response on Cisco UCS environment by addressing Tier 1, Tier 2, Tier 3 issues/incidents (creating tickets or working assigned tickets).
• Can submit, monitor, and drive Tier 4 incidents to OEM support (Cisco TAC).
• Provides technical assistance on UCS configuration and architecture.
• Provides technical assistance on other DC equipment, as required.
• Builds and maintains core technical knowledge runbooks.
• Provide subject matter expertise regarding Cisco UCS Server hardware and various connectivity (iSCSI).
• Provide subject matter expertise regarding Cisco Hyperflex Data Platform, its data writing and reading processes, and data optimization.
• Understand Cisco UCS service profiles and can create and manage service profile templates.
• Provide information on Cisco UCS firmware updates.
• Can assist with and maintain Cisco UCS backups.
• UCS, Vmware, UCCE (not necessary), UCS environment hypervisor.

Key Skills:

• Extensive experience with Cisco UCS platform and VMware virtualization technologies.
• Strong technical knowledge of data center operations and incident resolution.
• Ability to provide proactive updates and execute change events.
• Experience in managing service profiles and firmware updates for Cisco UCS.
• Proficient in building technical knowledge runbooks and providing subject matter expertise.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT