Change Manager
Posted Today by Totaljobs
£290 Per day
Outside
Remote
City of London, London, EC2M
Summary: The Change Manager role focuses on overseeing the Change Management process within a ServiceNow Enterprise Environment, ensuring effective coordination and communication of Change Requests. The position is primarily remote with occasional travel to customer sites and requires expertise in ITIL-based frameworks. The ideal candidate will have a strong background in enterprise-scale ServiceNow environments and will act as a Subject Matter Expert in Change Management. This contract position is expected to last 3-6 months, with a competitive daily rate.
Key Responsibilities:
- Own and drive the Change Management process, ensuring efficient coordination and communication of all Change Requests.
- Work within an ITIL based Change Management framework for efficient handling of technology changes.
- Act as a Change Management Subject Matter Expert (SME).
- Build and maintain relationships with Operational Leads, Service Managers, Project/Programme Managers, Customers, and Suppliers.
- Log, track, and prioritize Changes, ensuring accurate impact assessments, risk evaluations, and necessary approvals.
- Identify and manage risks to ensure smooth deployment of changes in the live environment.
- Continuously improve processes for simplified Change management.
- Communicate planned Changes to affected customers and stakeholders.
Key Skills:
- Experience working within an enterprise ServiceNow environment.
- Strong experience in delivering and supporting solutions across complex business and technical landscapes.
- Strong understanding of Change Management principles, specifically ITIL V3 and V4.
- ITIL v4 Foundation certification (strongly desirable).
- Active SC Clearance (used in the last 12 months) (strongly desirable).
Salary (Rate): £290 Per Day
City: City of London
Country: United Kingdom
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT
Change Manager - ServiceNow
Remote
3-6 Month Contract
£280-£290/day Outside IR35
We are seeking an experienced Change Manager expert with ServiceNow Enterprise Environment working with Change Management framework. ideally in May/June 2026. Mainly remote; however, there may be occasional travel to customer sites. This is a chance to work with an established globally recognised Digital, IT and Network Services Consultancy.
Key skills and experience:
- Own and drive the Change Management process, ensuring efficient coordination and communication of all Change Requests.
- Experience working within an enterprise ServiceNow environment.
- Strong experience working within enterprise-scale ServiceNow environments, including delivering and supporting solutions across complex business and technical landscapes.
- A strong understanding of Change Management principles is a must i.e. ITIL V3, V4 based
- You will work within an ITIL based Change Management framework in which standardised methods and procedures are used for efficient and prompt handling of all technology changes.
- Working ServiceNow environments.
- To act as a Change Management Subject Matter Expert (SME)
- Build and maintain relationships with Operational Leads, Service Managers, Project / Programme Managers, Customers and Suppliers Involving Critical National Infrastructure (CNI) and secure Government environments.
- Log, track, and prioritize Changes, ensuring accurate impact assessments, risk evaluations, and necessary approvals.
- the ability to identify and manage risks to ensure smooth deployment of changes in the live environment.
- Continuously improve processes for simplified Change management.
- Communicate planned Changes to affected customers and stakeholders.
Strong Desirable: ITIL v4 Foundation certification.
Strong Desirable: Active SC Clearance (Used last 12 months) strongly desirable.