Role Overview
Client is seeking a Business Readiness & Change Management Consultant to support business readiness, jurisdictional leadership, and change management initiatives.
The contractor will primarily work remotely, with a preference for candidates located in Binghamton, NY, or Augusta, ME, near the client locations.
Travel of up to 25% may be required based on business needs.
Primary Skill: Change Management
Role description
Translates and interprets technical, functional, process, and procedural related information into tactical end user focused information.
Develops and carries out the internal communications and stakeholder engagement plan for the assigned operating companies.
Creates audience-specific messages, awareness campaigns, leadership talking points, newsletters, FAQs and engagement events that build understanding of, and support.
Supports the Change Network by preparing materials and gathering feedback.
Tracks communication effectiveness and sentiment so that messaging can be adjusted as the program moves through each phase.
Qualities
- Knowledgeable about the business; understands the company at a high-level end-to-end
- Strong storyteller and content creator across formats (email, intranet, video, presentations)
- Audience-focused; tailors tone and channel to executives, managers and frontline employees
- Organized and dependable in managing a high-volume communications calendar
- Collaborative and approachable; builds rapport with change agents and business leads
- Uses data to measure reach, engagement and sentiment, and adjusts based on results